Telesales Account Manager

Vacancy has expired

Watford, Hertfordshire Local jobs

Job Reference:	216985495
Job level:	Professional
Employer:	Local jobs
Industry:	Catering
Job Type:	Full Time
Salary and Benefits:	GBP 10.57 - 11.05 per hour
Location
County:	Hertfordshire
City:	Watford
Post Code:	Not specified
Description
Telesales Account Manager \| Full Time \| £22-23k/OTE of up to 30k Watford Core working hours are 8:30am - 17:30pm - some early morning 7am and late night 10pm shifts will be required on a 5 week rota. Calling all Telesales Account Managers .........We are recruiting on behalf of our client who specialise in supplying plant-based ingredients, ideas, and inspiration to chefs across the UK for eating out of home. Supplying over 3000 top chefs and operators in the UK. They are plant-based foodies, with the largest range of plant-based ingredients in the UK, cutting edge innovation and industry leading plant-based expertise. You will ideally be fantastic at building customer rapport and enjoy providing a world class experience to our existing and new customers. The basics: * Telesales Account Manager Salary: £22k-£23k - OTE of up to 30k * Good company benefits * Great company ethos and friendly people * 25 days holiday plus public holidays * Staff discount on food * Free breakfast provided through a custom-made breakfast bar * Ongoing Training and development * Easy access to public transport and free parking The responsibilities: * Building customer rapport and providing a world class service experience * Making outbound and inbound calls to and from existing and new customers * Identifying customer needs and proactively selling new and existing products from our comprehensive range via up-selling and cross-selling * The Telesales Account Manager will manage customer expectations effectively and raising escalations when required * Working to team and individual KPIs, achieved by working with a one-team mind-set to deliver service excellence to our customers * Ensure that the day-to-day call sets are adhered to and calls in line to KPIs, ensuring that calls are covered in a timely manner. * The telesales Account Manager will Support designated Field Sales admin activities The skills needed: * Minimum of 5 GCSE's (or equivalent) at grade C or above, including Maths and English * Excellent judgement skills * Excellent communication skills both written and verbal * Computer literate to intermediate level * Passion for sales customer service * Polite and professional manner * Ability to work well under pressure * High level of organisational skills * Excellent attention to detail and accuracy * Good telephone manner, including clear speech Fantastic company benefits and working for one of the largest ranges of plant-based ingredients in the UK, cutting edge innovation and industry leading plant-based expertise. Cloud 9 prides itself to partner with places of work that encourage diversity, equality, and inclusion At Cloud 9 Employment we endeavour to get back to you with 48hrs of your application