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Telesales Account Manager

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Watford, Hertfordshire Local jobs

Job Reference:  216985495
Job level:  Professional
Employer:  Local jobs
Industry:  Catering
Job Type:  Full Time
Salary and Benefits:  GBP 10.57 - 11.05 per hour

Location

County:  Hertfordshire
City:  Watford
Post Code:  Not specified

Description

Telesales Account Manager | Full Time | £22-23k/OTE of up to 30k

Watford

Core working hours are 8:30am - 17:30pm - some early morning 7am and late night 10pm shifts will be required on a 5 week rota.

Calling all Telesales Account Managers .........We are recruiting on behalf of our client who specialise in supplying plant-based ingredients, ideas, and inspiration to chefs across the UK for eating out of home. Supplying over 3000 top chefs and operators in the UK. They are plant-based foodies, with the largest range of plant-based ingredients in the UK, cutting edge innovation and industry leading plant-based expertise.

You will ideally be fantastic at building customer rapport and enjoy providing a world class experience to our existing and new customers.

The basics:

* Telesales Account Manager Salary: £22k-£23k - OTE of up to 30k

* Good company benefits

* Great company ethos and friendly people

* 25 days holiday plus public holidays

* Staff discount on food

* Free breakfast provided through a custom-made breakfast bar

* Ongoing Training and development

* Easy access to public transport and free parking

The responsibilities:

* Building customer rapport and providing a world class service experience

* Making outbound and inbound calls to and from existing and new customers

* Identifying customer needs and proactively selling new and existing products from our comprehensive range via up-selling and cross-selling

* The Telesales Account Manager will manage customer expectations effectively and raising escalations when required

* Working to team and individual KPIs, achieved by working with a one-team mind-set to deliver service excellence to our customers

* Ensure that the day-to-day call sets are adhered to and calls in line to KPIs, ensuring that calls are covered in a timely manner.

* The telesales Account Manager will Support designated Field Sales admin activities

The skills needed:

* Minimum of 5 GCSE's (or equivalent) at grade C or above, including Maths and English

* Excellent judgement skills

* Excellent communication skills both written and verbal

* Computer literate to intermediate level

* Passion for sales customer service

* Polite and professional manner

* Ability to work well under pressure

* High level of organisational skills

* Excellent attention to detail and accuracy

* Good telephone manner, including clear speech

Fantastic company benefits and working for one of the largest ranges of plant-based ingredients in the UK, cutting edge innovation and industry leading plant-based expertise.

Cloud 9 prides itself to partner with places of work that encourage diversity, equality, and inclusion

At Cloud 9 Employment we endeavour to get back to you with 48hrs of your application
ref: (216985495)
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