Accident & Emergency /General ophthalmology Clerical Officer EC1V 2PD

  • Sector: business admin law
  • Location: City Rd London
  • Reference: EC1V 2PD
Accident & Emergency /General ophthalmology Clerical Officer

This listing has expired

Job Description
Duties:
• Ensure that the telephone is answered promptly at all times
• Filing, scanning, faxing, photocopying
• Record the patient’s attendance at Accident & Emergency and clinic
• Following attendance, record outpatient outcomes
• Book appointments for diagnostic purposes in liaison with the appropriate departments
• Open and sort incoming mail
• Issues and/or problems are identified with appointment booking, highlight these with clinicians, ensuring they are addressed appropriately
• Assist with reception telephone calls and enquires from staff members, patients and carers
• Send out clinic appointment letters promptly in order for patients to receive them in sufficient time for their appointment
• Ensure that any notes requiring collection or delivery are stacked and labelled appropriately at the end of each clinic

Person specification:
• Reliable
• Polite and helpful attitude
• Commitment to delivering patient-centred services
• Ability to work under pressure
• Ability to deal with queries over the phone and in person
• Ability to work within a team in a multi-disciplinary service
• Computer literate
• Excellent oral and written communication and interpersonal skills
• Good working knowledge of Microsoft Office software
• Previous experience carrying out administrative duties
• Education to GCSE level (including English and maths to GCSE A-C)

Additional Information
Days of work: Monday – Friday
Hours of work: 37.5 hours per week between 07:30am -22:00pm Monday to Sunday (rota)
Pay: Traineeship

Important Information:

Please be on time and dressed smartly.

Please think about the role you would be performing and try to understand the key tasks – ask your Jobwise Training CRM if you are unsure of anything.

Please remember to research the company. You will need to remember 3 things about the company from their website as you will be asked this question in interview.

Please remember to think of some questions to ask during your interview – these can be about the company or the industry. It is important to have at least one question planned.

Company: Moorfields Eye Hospital NHS Foundation Trust
Address: 162 City Rd, London EC1V 2PD

Stop searching, be found! With the new CareerMap CV Library REGISTER YOUR CV
Stop searching and be found with the new CareerMap CV Library
REGISTER YOUR CV