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Customer Service Apprentice – Gym

  • Location: North Shields
  • Salary: 6084
  • Level: 2
  • Reference: VAC-45180
10/06/2019 lifetime North Shields NE30 2BE

Customer Service Apprentice – Gym VAC-45180

  • Sector: sport fitness
  • Location: North Shields
  • Salary: 6084
  • Level: 2
  • Reference: VAC-45180
Customer Service Apprentice – Gym
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Energie Fitness are looking for an enthusiastic Apprentice club host to work on their busy reception and gain valuable customer service experience along with a Customer Service Practitioner Apprenticeship level 2.
The job will involve:
• To greet customers in a friendly manner and with a smile.
• To administer booking using computerised and manual systems.
• To process all payments accurately.
• To administer course enrolments.
• To administer the hire equipment and deposit system.
• To carry out photocopying as necessary.
• To operate the P.A. system.
• To record and administer the lost property system.
• To restrict access into the Reception area to authorised personnel only.
• To ensure that the Reception area is kept tidy and presentable at all times.
• To ensure all communications, memos, diaries are read each day.
• To ensure the float management systems are followed.
• To answer the telephone as per the Energie fitness standard.
• To handle all potential membership enquiries as per the Energie fitness standard.
• To assist with any general clerical duties as requested.
• To attend Receptionist meetings and provide input into ways of improving and developing the service.
• To feedback any areas of concern to the Manger of the club.

Location: North Shields

Position Type: Apprenticeship

Sector: Fitness and Active Leisure

Working Week : 30 Hours Per Week Inc. Eves & Weekends

Weekly Wage : £117.00

Application Deadline: 19-08-2019

Possible Start Date : 26-08-2019

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