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Apprentice Customer Service Advisor – Arvato – Chesterfield Council

  • Location: Chesterfield
  • Salary: 7645.04
  • Level: 2
  • Reference: VAC-47840
18/09/2019 lifetime Chesterfield S40 1AH

Apprentice Customer Service Advisor – Arvato – Chesterfield Council VAC-47840

  • Sector: customer service
  • Location: Chesterfield
  • Salary: 7645.04
  • Level: 2
  • Reference: VAC-47840
Apprentice Customer Service Advisor – Arvato – Chesterfield Council
Apply Now

The call centre for Chesterfield Borough deals with a variety of calls from the general public.

You will be:
– Providing advice
– Booking appointments
– Reporting complaints
– Updating caller’s personal information

In addition to handling general switchboard queries and transferring callers, the service you provide supports various departments including:
– Environmental services and waste collection
– Council Tax
– Benefits
– Business Rates
– Council House Rents and Repairs
– Elections

You’ll be ensuring the customer has a first class journey whilst all the time conforming to the Data Protection Act 1998.

Location: Chesterfield

Position Type: Apprenticeship

Sector: Retail

Working Week : Monday – Friday, hours to be confirmed. Total hours per week: 32 hours and 40 minutes

Weekly Wage : £147.02

Application Deadline: 11-11-2019

Possible Start Date : 18-11-2019

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