Apprentice Helpdesk Engineer – Great Dunmow

  • Sector: i t telecoms
  • Location: Great Dunmow
Apprentice Helpdesk Engineer – Great Dunmow

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Location: Great Dunmow
Salary: Up to £6,500 per annum

The Client:

Our client is an IT support consultancy that offer hi-tech services to a variety of industries over the south east of England. We provide clients with a range of services, including remote support, hardware solutions, telephony, data back up, cloud and internet services.

Responsibilities:

Working with our client’s help desk team offering technical support to our clients
Administration tasks such as PC rebuilds, hardware maintenance and back up checks
Logging helpdesk tickets and assisting clients with issues both in house and off site

Personal Profile:

• A motivated individual
• Excellent time management skills
• Good communication skills
• A quick learner

As you develop in this role you will be required to work at client’s sites so will need own transport.

IT Skills Management is the most successful company in placing apprentices in the IT sector and 92% of Microsoft IT Apprentices stay with the company with which they started their apprenticeship. We have a unique relationship with Microsoft and are their official partner for their highly accredited Apprenticeship Program, which has been designed for and developed by Microsoft Partner companies to help bring new talent into the industry. With various reports stating there is a large shortage of IT skills, which are needed to help the economic growth, this is an ideal time to join the IT industry.

Please note that full government funding is only available to candidates aged between 16 and 18 years and part funding may be available for those under the age of 24.

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