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Apprentice IT Service Desk Administrator – London (W1T) – 16903

  • Location: London
  • Salary: 11440
  • Level: 1
04/12/2018 QA integration London W1T 1JU

Apprentice IT Service Desk Administrator – London (W1T) – 16903

  • Sector: i t telecoms
  • Location: London
  • Salary: 11440
  • Level: 1
Apprentice IT Service Desk Administrator – London (W1T) – 16903
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Employer description:

netConsult Limited are a specialist company providing built-to-order IT for the alternative investment sector.

Our services cover the full range of IT you need to run a secure, compliant and efficient organisation. From the initial design of your infrastructure to a fully managed system, you can depend on us to deliver IT that is right for your business.

Job overview / purpose:

This is a 12-14 month IT Infrastructure Technician Apprenticeship that will help you develop your real world skills in the most popular and leading digital technologies.

Main role:

The Service Desk Administrator Apprentice will:

  • Train and work alongside the Service Desk Administrator
  • Be the first point of contact for all customer support issues and requests
  • Carry out Office Administration across all aspects of the business

The role will develop to provide effective First Line IT Support Assistance across all aspects of the business as well as providing back up and support to the Head of Support.

Desired qualities:

  • Self-starter
  • Excellent telephone manner
  • Very good communication skills
  • Attention to detail
  • Good problem-solving skills
  • Team player

Desired qualification requirements:

3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and Maths (or equivalents) at grade D or above.

Working week:

5 days per week,

Monday-Friday,

8:30am to 4pm,

Shift cover available (7am to 4:30am / 9:30am to 7pm),

32.5hrs per week

Salary:

£220 per week

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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