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Apprentice IT technician

  • Location: Ely
  • Salary: 7215
  • Level: 3
  • Reference: VAC-02627
08/02/2019 Remit Training Ely CB6 2SH

Apprentice IT technician VAC-02627

  • Sector: i t telecoms
  • Location: Ely
  • Salary: 7215
  • Level: 3
  • Reference: VAC-02627
Apprentice IT technician
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Our role is to work in the IT Support team to assist the staff and students across the Academy Trust providing a professional, customer focused service and support.

Based on the front desk you will work with the IT helpdesk system to report issues, undertake general admin tasks. Covering a wide variety of IT areas from local and remote user issues, networking and cloud service queries.

Your role will be to work with the others in the team to support the staff and students in the everyday use of IT equipment.

Duties would include:

Providing 1st line support to customers
Solving projector and interactive whiteboard issues
Administrative support, including filing, word processing and reprographics work and data input.
To liaise with students, families and staff on behalf of CMAT
Setting up new machines and swapping faulty laptops
Editing user accounts
To assist the arrangement of routine in-school activities such as staff school photographs, student induction and presentation evenings
Installing and configuring software
Installing computers in new IT suites
Configuring network devices
Responding to urgent IT issues around the site
Ensuring that systems and software are implemented in line with the Trust’s IT policy
Please note: Do not contact the employer directly as this will result in your application being rejected.

Location: Ely

Position Type: Apprenticeship

Sector: IT

Working Week: 37.5

Weekly Wage: £138.75

Application Deadline: 01-03-2019

Possible Start Date: 01-03-2019

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