Apply Now

Apprentice Practice Receptionist/Co-ordinator

  • Location: Tunbridge Wells
  • Salary: 6240
  • Level: 2
  • Reference: VAC-43253
13/02/2019 lifetime Tunbridge Wells TN2 5PX

Apprentice Practice Receptionist/Co-ordinator VAC-43253

  • Sector: business admin law
  • Location: Tunbridge Wells
  • Salary: 6240
  • Level: 2
  • Reference: VAC-43253
Apprentice Practice Receptionist/Co-ordinator
Apply Now

Key Areas Of Responsibility

• Communication
• Filing and Administration
• Registration
• Prescriptions
• Legal
• Housekeeping
• Personnel
• Other

Working Conditions

• Office based
• Training must be undertaken willingly
• Non-smoking environment
• Dress code is smart casual

Performance will be satisfactory when:

• There is prompt response to all patient enquiries face to face, on the phone, by email and letter.
• Patients are informed if a doctor is running late or called out.
• The phone is answered within 4 rings politely with an appropriate greeting
• The messages are logged on the clinical system with full details of receipt, and passed to the relevant practice member as soon as possible.
• A helpful and courteous manner is evident.
• Confidentiality clauses in the contract are adhered to.
• Non clinical patient care, i.e. dealing with requests for information, test results, requests to speak with clinical staff are dealt with promptly and efficiently.
• Patients have easy access to any relevant leaflets, support groups, carers, PPG, associations etc.
• All patient interactions are dealt with confidentially and any confidential paperwork is dealt with in accordance with practice protocol.
• All queries and requests for assistance from patients and other visitors to the practice are handled promptly and appropriately
• Clinicians are not interrupted during surgery unless it is an emergency. The message facility on EMIS is used to bring urgent requests to a clinician’s attention.

Location: Tunbridge Wells

Position Type: Apprenticeship

Sector: Business & Admin

Working Week : 30 Hours Per Week – Monday-Friday

Weekly Wage : £120.00

Application Deadline: 06-03-2019

Possible Start Date : 13-03-2019

Get more details

By applying for this vacancy you agree to our terms and conditions and privacy policy. We will never share or sell your data to any third parties and it will be handled securely at every stage of the recruitment process.

Stop searching, be found! With the new CareerMap CV Library REGISTER YOUR CV
Stop searching and be found with the new CareerMap CV Library
REGISTER YOUR CV