24/08/2018 Jobwise training Hampstead NW3 2SE

Apprentice Receptionist NW3 2SE

  • Sector: business admin law
  • Location: Hampstead
  • Reference: NW3 2SE
Apprentice Receptionist

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• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Provide general assistance to the practice team and project a positive and friendly image to patients.
• Deal with all general enquiries face to face and over the telephone.
• Learn to use the EMIS system – processing and distributing incoming and outgoing mail.
• Receive and make calls as required
• Take messages, ensuring accuracy of details and prompt appropriate delivery
• Providing clerical assistance to the practice as required including word/data processing, filing, photocopying and scanning.

Person specification:

• Assess own performance and take accountability for own actions, either directly or under supervision
• Reliable, punctual
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Additional Information:

Days of work: Monday – Friday
Hours of work: TBC
Pay: TBC on Apprentice


Important Information:

Please be on time and dressed smartly.

Please think about the role you would be performing and try to understand the key tasks – ask your Jobwise Training CRM if you are unsure of anything.

Please remember to research the company. You will need to remember 3 things about the company from their website as you will be asked this question in interview.

Please remember to think of some questions to ask during your interview – these can be about the company or the industry. It is important to have at least one question planned.

Company: Park End Surgery & Keats Practice

Address: The Park End Surgery: 3 Park End, Hampstead, London NW3 2SE
The Keats Group Practice: 1B Downshire Hill, London NW3 1NR

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