13/06/2018 3aaa York YO30 4RB

Apprentice IT Support Desk Technician VAC001413048

  • Sector: i t telecoms
  • Location: York
  • Salary: 7,215
  • Level: 3
  • Reference: VAC001413048
Apprentice IT Support Desk Technician

This listing has expired

A fantastic opportunity for a technically minded person to learn all aspects of IT, maintenance and repair. If you enjoy building or stripping down computers, then this is the job for you.

Apprenticeship summary
Annual wage

Working week
Monday – Friday 9:00am – 5:00pm

Total hours per week: 37.50

Apprenticeship duration
13 months

Possible start date
27 Jun 2018

Apprenticeship level
Advanced Level Apprenticeship

Reference number

1 available

Your day to day duties will include but not limited to:

Business I.T. Computer Support Contracts
Domestic I.T. Computer Support
Computer Support & Service Centre
Support for your I.T. Manager
Pay as you go I.T. Computer Support
Server supply & setup
Laptops & Workstation Supply & Setup
Hosting & Virtualisation Specialists
Smart Business Finance
Online Backup Solutions
Traditional Backup Solutions
Anti-Virus & Anti-Spyware Solutions
Tested & Certified Network Cabling Installations
Business Hotspot & WiFi Solutions
Internet Connection Solutions
Manage Firewalls
Business Site-to-Site Connections Specialists
Office moves & relocation services
I.T. Consultancy Services
Complete I.T. system Audits
Security Audits
Requirements and prospects
Desired skills
Mental problem solving
Excellent communication skills
Team player
Personal qualities
Approachable nature
Desired qualifications
A minimum of 5 GCSE’s C and above Including maths, English and ICT (or equivalents).

Future prospects
Progression to L4 IT.

Things to consider
Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.70 per hour. This is the legal minimum pay per hour applying to 16-18-year-old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

It is highly important that you do not contact the Employer directly – any attempt of this may invalidate candidate’s application. Should you have any queries regarding your application or the job itself, please contact your 3aaa Training Academy.

Please note this job may expire before the stated date if a suitable applicant is appointed. Likewise, if we have not found the right candidate, the closing date may be extended.

If you hold a full UK driver licence or are currently in the process of learning to drive, please declare this upon submitting your application (please note this isn’t a necessity to this role, unless stated otherwise throughout).

About the employer
Established in 1993, Nycom is a privately owned I.T company based in York.We are York’s largest Computer Support & Service Centre and from this ideal central location we can support businesses of all sizes. We help our clients to plan, install, maintain and develop their I.T. infrastructure. In simple terms, if it’s a computer or peripheral we can supply and support it.

What makes us different is that we speak “English”, not “techno”. The reason we’ve been growing successfully since 1993 is that we work with businesses to assist, diagnose & agree what they need, explain it in terms that we both understand and then implement it without problems.

We are networking and security experts, so understand the evolving needs of today’s businesses. Our first step tends to be an I.T. audit – where are you now, where do you want to be, and how can we get there together.

Our York Office has a Computer Repair Workshop Service Centre. Just bring your broken Computer, Laptop or Printer to our workshop and our Engineers will fix all your computer problems for a modest fixed fee.



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YO30 4RB
Training provider
Throughout the duration of your Apprenticeship you will be required to attend your academy for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a L3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals.
The qualification will consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms.
• L3 Diploma in ICT Professional Competence.
• L3 Extended Diploma in ICT Systems and Principles.
• Level 2 Functional Skills English, maths, ICT (if applicable).

On completion of your apprenticeship, you will be awarded a City and Guilds L3 Diploma in Professional Competence for IT and Telecoms Professionals and a L3 Extended Diploma in ICT (Systems & Principles).

Training provider

Applications for this apprenticeship are being processed by ASPIRE ACHIEVE ADVANCE LIMITED

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