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Apprentice IT Support Technician

  • Location: Derby
  • Salary: 8.640 - 13.440
  • Level: 3
  • Reference: VAC001412209

Apprentice IT Support Technician VAC001412209

  • Sector: i t telecoms
  • Location: Derby
  • Salary: 8.640 - 13.440
  • Level: 3
  • Reference: VAC001412209
Apprentice IT Support Technician
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B M I Regional a worldwide airline is now recruiting for an IT Helpdesk support apprentice to work alongside their IT team! This exciting role is a fantastic opportunity for the right individual to develop and grow within an organisation that will offer continued support and progression to anyone that wants to further their career.

Apprenticeship summary
Annual wage
£8,640.00 – £13,440.00

Working week
Monday-Friday – 8.30am-5pm 40hrs per week

Total hours per week: 40.00

Apprenticeship duration
13 months

Possible start date
26 Jun 2018

Apprenticeship level
Advanced Level Apprenticeship

Reference number
VAC001412209

Positions
1 available

Typical daily roles and responsibilities will include but are not necessarily limited to the following:

Windows Desktop setup and support
Administration of MS Server 2008 / 2012, Active Directory, Citrix/Terminal Servers
Recovery of files using MS DPM 2012
Essential Maintenance and updates of Windows Servers, Hyper-V servers and associated applications
Liaise on a day-to-day basis with 3rd party hardware and software providers
There will be a requirement on occasions to work at outstations located in the UK & Europe
Flexibility is required as it will be necessary on occasion to work outside of normal working hours to carry out essential maintenance that cannot be done during the flying programme.

Our client would preferably like a candidate who could drive, however if the candidate is learning or shows a desire to drive, this would also be acceptable.

Requirements and prospects
Desired skills
Prior Knowledge of IT hardware, software and networks is desired but not essential
Basic knowledge would be desirable in the following areas but can be taught; Software programs including; HTML, JavaScript, CSS, C++ and SQL languages
Strong communication skills both written & verbal is essential
A full/clean drivers licence would be desirable
Personal qualities
Flexible & adaptable – you will work with a whole range of clients with different requirements
Thick skinned – A client may become irate that their systems are down – it is crucial that you don’t get flustered
Hardworking and reliable
Effective problem solver
Desired qualifications
A minimum of 5 GCSE’s C and above Including maths, English and ICT (or equivalents).

Future prospects
For the ideal candidate the opportunity to progress onto a level 4 program or secure a full-time position will be available.

Things to consider
The National Minimum Wage for Apprentices is £3.70 per hour as of 1st of April 2018. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.90 an hour for 18-20 year olds; £7.38 for anyone aged 21 to 24 and £7.83 for those over 25.

It is highly important that you do not contact the Employer directly – any attempt of this may invalidate candidate’s application. Should you have any queries regarding your application or the job itself, please contact your 3aaa Training Academy.

Please note this job may expire before the stated date if a suitable applicant is appointed. Likewise, if we have not found the right candidate, the closing date may be extended.

If you hold a full UK driver licence or are currently in the process of learning to drive, please declare this upon submitting your application (please note this isn’t a necessity to this role, unless stated otherwise throughout).

About the employer
BMI Regional operates an all-jet fleet comprising 18 Embraer 135 and 145 aircraft. The airline now operates more than 300 scheduled flights a week across a network of 22 destinations in 10 European countries and employs more than 400 staff. BMI Regional has held the title of the UK’s most punctual airline for the past nine out of 10 years. The airline also operates an extensive ad hoc charter business and flies on a contract basis on behalf of other carriers.

The airline currently operates 7 routes as codeshares with Lufthansa Airlines and Brussels Airlines, enabling customers to connect to two global airline networks.

BMI regional’s scheduled network includes Oslo in Norway; Brussels and Liege in Belgium; Esbjerg in Denmark; Toulouse, Paris and Nantes in France; Rotterdam in the Netherlands; Bern in Switzerland; Bremen, Frankfurt, Dusseldorf, Hamburg, and Munich in Germany; Milan in Italy; Jönköping and Karlstad in Sweden, and Aberdeen, Bristol, East Midlands, Newcastle and Norwich in the UK.

Employer
B M I Regional

Address
Regus House

Herald Way

Derby

DE74 2TU
Training provider
Throughout the duration of your apprenticeship programme, you will be required to attend your local Academy for 30 days of training across five months, featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3, Infrastructure Technician apprenticeship.

The apprenticeship will include:

Level 2 Functional Skills English and Maths (if applicable)
Knowledge Module 1 – Networking and Architecture
Knowledge Module 2 – Mobile and Operating Systems
Knowledge Module 3 – Cloud Services
Knowledge Module 4 – Coding and Logic
Knowledge Module 5 – Business Processes
One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)
On completion of the apprenticeship, you will be awarded BCS accredited knowledge modules covering the following topics:

Networking and Architecture
Mobile and Operating Systems
Cloud Services
Coding and Logic and Business Processes
You will also receive an industry recognised qualification from Microsoft or CompTIA whilst gaining eligibility to apply to the register of IT Technicians confirming SFIA L3 Professional Competence.

Knowledge Modules are specified by the British Computer Society (BCS).

Training provider
ASPIRE ACHIEVE ADVANCE LIMITED

Applications for this apprenticeship are being processed by ASPIRE ACHIEVE ADVANCE LIMITED

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Do you hold grades A-C Maths and English GCSE's (achieved or predicted)?

 Yes
 No

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