Apprentice IT Systems Administrator at Autocab in Cheadle
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To provide internal IT Support function that ensures secure and stable provision of all IT services that exceed SLA obligations, support the continuous operational running of IT Infrastructure and provide exceptional levels of service to internal staff.
To ensure that all IT services comply with current legislation, standards, contractual obligations and best practice.
What You Need to Do
Your key deliverables.
To provide day to day support for all Autocab users
To provide and receive quality feedback to/from peers and team members to aid personal development.
Work to agreed SLA’s, such that availability of IT services to internal users is maximised.
Ensure IT infrastructure is available to support cost-effective and timely development activities to enable business benefits to be realised.
To ensure delivery to (and exceeding of) agreed service level agreements for performance and availability of all Autocab IT services.
Ensure compliance with appropriate security measures, Ensure the protection of the systems under operational control, meet appropriate requirements (e.g. DPA, ICO, GDPR etc).
Ensure that IT systems are deployed and configured to meet the requirements of Autocab’s business needs, and its policies and standards for confidentiality, integrity and availability.
Planning of day to day workload and prioritises accordingly for BAU and Project work
Collaboration and Relationships
All internal users of Autocabs systems including IT, Finance, Sales, Marketing and HR
Carry out such tasks as directed to meet the needs of the business.
What You Need
Your skills & knowledge
Experience of Windows
Basic knowledge/awareness of networking, eg Firewalls, switches, routers and wireless technologies
Basic knowledge/awareness of virtualisation eg, AWS, Azzure
Proven problem solver with a desire to get to the bottom if the issue
Ability to manage own workload
Strong and highly skilled communicator, both written and oral
A Passion for Customer Service
High levels of self-motivation, resilience, drive and initiative
As this is an apprentice position the role does not require specific experience.
Autocab House, Cheadle Royal Business Park, Oakfield Road, Cheadle, Cheshire, SK8 3GX
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