14/06/2018 Estio Training Shipley BD18 3ST

Apprentice Technical Support Assistant VAC001336009

  • Sector: i t telecoms
  • Location: Shipley
  • Salary: 7,800
  • Level: 3
  • Reference: VAC001336009
Apprentice Technical Support Assistant

This listing has expired

Estio Training have an exciting new opportunity for an Apprentice Technical Support Assistant with E-Clinic, a healthcare software provider, based in Shipley.

Apprenticeship summary
Annual wage

Working week
Monday to Friday 9-5.30

Total hours per week: 37.50

Apprenticeship duration
12 months

Possible start date
09 Aug 2018

Apprenticeship level
Advanced Level Apprenticeship

Reference number

1 available

Your duties and responsibilities in this role will consist of:

Installing and configuring the e-clinic software on servers and client systems.
Setting up remote application accounts on cloud servers.
Helping clients with general support issues and helping to solve their problems.
To work hard towards achieving a level 3 infrastructure technician apprenticeship.
Requirements and prospects
Desired skills
Dedicated, ambitious and eager to make a successful career in IT
Initiative in researching and solving IT issues with help of online material
Excellent communication skills
Personal qualities
Ability to get on with job and others well. Likes to succeed and achieve set targets.
Ability to form good working relationships.
Organisational skills.
Demonstrate ability to work as part of a team, on own initiative, under pressure and to deliver to deadlines.
Desired qualifications
5 GCSEs at grades A*- C or equivalent (including English Language and Maths)

Future prospects
The role offers long term security and the opportunity to progress into a permanent position.
About the employer
E-clinic has been at the forefront of innovation and has often been the first with features now taken for granted such as text messaging, clinical document annotation, patient marketing, multi-layered diaries and integrated card payments. E-Clinic software is used from individual practitioners to large healthcare chains. The software can be installed on a PC, Mac or server or can be accessed from an iPad or iPhone
E-Dataware Ltd

Quayside Salts Mill Road, Salts Mill Road


BD18 3ST

Training provider
The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive ten weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience.

This apprenticeships will give you a Level 3 Infrastructure Technician Standard with training in areas such as:

Functional skills, Maths L2 and English L2
PC Fundamentals and & Customer Service Skills
Business Processes & Network Fundamentals
Cloud Services
Coding & Logic
Networking and Architecture
Some of these modules will include an option to take an examination in order to receive a professional certificate.

Training provider
Estio Training

Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd

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