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Apprenticeship in Customer Services

  • Location: Bolton
  • Salary: 7118.8
  • Level: 2

Apprenticeship in Customer Services

  • Sector: customer service
  • Location: Bolton
  • Salary: 7118.8
  • Level: 2
Apprenticeship in Customer Services
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Serco are working with an external organisation for recruitment to this apprenticeship scheme. Your application will be shared with an external organisation. By continuing with your application you are consenting to your application being shared with our partner Lifetime Training

PURPOSE OF JOB
To learn and provide front line customer service at reception.

DUTIES AND RESPONSIBILITIES
• Greet and book-in customers to the Leisure Centre
• Deal with cash transactions and receipts
• Ensure a continuous availability of customer information
• Deal with first line customer enquiries or complaints
• Deal with customers by telephone
• Taking customer booking at reception desk and by telephone
• Deal with membership sales

QUALIFICATIONS
Minimum GCSE or equivalent (desirable but not essential)

Weekly Wage
£3.70 per hour

Working Week
37 hrs per week – includes some early shifts (from 07:00am), some late shifts (until 22:00) and some weekend working.

EXPERIENCE
Experience and or interest in a customer services is essential

Location: Bolton

Position Type: Apprenticeship

Sector: Fitness and Active Leisure

Working Week : 37 Hrs Per Week, Inc. Evernings, Weekends and Mornings

Weekly Wage : £136.90

Application Deadline: 14-05-2018

Possible Start Date : 21-05-2018

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