Business Administration Apprentice VAC001390138
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Here at Dictate2us we are the UK’s leading provider of transcription, digital dictation, translation and typing services. We are looking to recruit a Business Administration apprentice to join our successful team!
Monday to Friday, Shifts to be confirmed.
Total hours per week: 37.50
Possible start date
28 May 2018
Intermediate Level Apprenticeship
As an apprentice you will be:
Performing Quality Control on English transcripts, to ensure our quality and accuracy remains high
Utilising our CRM software to maximize opportunities with new and existing clients
Answering the telephone and dealing with clients and potential new clients
Use of emails
Gain understanding of the Company’s ISO standard
Attending monthly team meetings
Submitting daily work log
Requirements and prospects
Effective communication both written and verbal
Excellent proficiency of Microsoft Office and an interest in learning new software packages
Exceptional telephone manner and customer service skills
Excellent organisational skills with the ability to balance own work and assist others in the team
English GCSE or equivalent grade 3 – 9 (essential)
Maths GCSE or equivalent grade 3 – 9 (desirable)
Upon completion of the Business Administration apprenticeship, you may be offered the opportunity to progress within the business.
About the employer
dictate2us is the UK’s leading provider of transcription, digital dictation, translation and typing services. We maintain a global client base by offering efficient and reliable support to companies operating across a vast range of sectors.
As experts in our field, we are proud of our responsive, accurate and secure service. Sector specific specialists are dedicated to delivering high quality transcripts, translations and files, ensuring your needs are fully satisfied.
dictate2us will provide significant cost savings and increase operating efficiencies within your organisation. Confidentiality is paramount and we maintain a strict Data Protection policy.
Going for around 10 years, outsourced transcript/translation service – small hub of people where the administration is completed, accessed across the world. ISO accredited, and social media is also performed through this head office.
Dictate 2us (Uk) Llp
Level 2 Business and Administration NVQ
Your full role and responsibilities will be set out by your employer. Dictate2Us will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day
If successful, you will complete an Business Administration apprenticeship programme delivered through Dictate2Us’s dedicated training provider, Interserve Learning & Employment
ESG (SKILLS) LIMITED
Applications for this apprenticeship are being processed by Interserve Learning & Employment
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