Business Administration Apprentice VAC001413130
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A fantastic opportunity to join a small Northampton company who have developed themselves into a web driven organisation handling flight delay compensation claims, is currently looking to expand so is ideally placed to bring an admin apprentice on board.
Monday – Friday 9am – 5pm, 37.5 hrs a week.
Total hours per week: 37.50
Possible start date
27 Jun 2018
Advanced Level Apprenticeship
answering incoming telephone calls, ensuring a clear and articulate telephone manner is delivered, and accurate messages are taken when required, which are passed to the correct team member quickly and efficiently
typing and input of data onto various computer systems accurately and in a time conscious manner
receiving, monitoring, and responding where appropriate to e-mails from customers, passing enquiries to other team members as required
checking of data from various online sources in a timely and accurate manner
balance petty cash and undertake general housekeeping duties as required to ensure smooth running of office environment
monitor levels of stationary and assist with re-ordering of stocks following procedures in place
be an active member of the team undertaking general administrative duties as required
adopt a flexible approach to working duties, which may involve packing of parcels, going to the post office/bank, etc.
Requirements and prospects
be team players, and prepared to assist with general duties due to the small size of the organisation
be prepared to undertake a variety of tasks, including carrying out basic tasks offsite
have current it skills to include Word, Excel, and Outlook with a desire to learn new software packages
be educated to GCSE standard or equivalent, grades A*–C in English and maths
sound communication skills, both verbal and written
we work in an open plan environment, and our dress code is smart
we would envisage this role may be suitable for a candidate with limited previous office or retail experience, but have a confident manner, good communications skills and are comfortable with the use of various MS Office packages
A minimum of 5 GCSEs (or equivalent) grade C or above, including English, maths, and ICT.
Progression to Level 4.
Things to consider
The National Minimum Wage for an apprentice is £3.70 an hour from the 1st of April 2018. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.90 an hour for 18-20 year olds, £7.38 for anyone aged 21 to 24, and £7.83 for those over 25.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).
It is highly important that you DO NOT contact the employer directly – any attempt of this may invalidate candidate’s application. Should you have any queries regarding your application or the job itself, please contact your 3aaa Training Academy.
Please note this job may expire before the stated date if a suitable applicant is appointed. Likewise, if we have not found the right candidate, the closing date may be extended.
If you hold a full UK driver licence or are currently in the process of learning to drive, please declare this upon submitting your application (please note this isn’t a necessity to this role, unless stated otherwise throughout).
About the employer
If you’re flight is delayed by more than three hours or your flight’s cancelled, under EU rule 261/2004 you are often entitled to between £110 and £520 in compensation. You can easily get EU flight delay compensation by simply using our compensation calculator and leaving the rest to us.
Wether your flight was with Easyjet, Thomson, Ryanair, Thomas Cook or the other 100+ airlines we have successfully claimed against for our customers, you can rest assured your claim is in safe hands.
We work strictly on a no win no fee basis, covering all legal costs for you.
Flight Delay Claims Team
The Business Administrator apprenticeship programme is designed to help you become an excellent contributor towards operational efficiencies within a business. This will include interacting with both internal and external customers in a professional way, as well as applying skills learned throughout the programme within a business environment. The programme will include various workshops to aid with your development throughout, alongside: mentoring; reflection logs; PDP and much more!
ASPIRE ACHIEVE ADVANCE LIMITED
Applications for this apprenticeship are being processed by Aspire Achieve Advance Ltd
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