Business Administration Apprentice VAC91079027
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Fabulous opportunity to start your Business Administration career with a company that have lots of opportunities for the future in a varied role working in different departments of the business.
Monday to Friday 37.5 hours per week; shifts TBC.
Total hours per week: 37.50
Possible start date
25 Jun 2018
Intermediate Level Apprenticeship
Responsible for daily opening post and franking outgoing mail
Responsible for the tidiness of reception area
Assist all teams within Customer Care with all reasonable requests
Answer incoming calls and re-direct/take messages where necessary
To collect and dispose of all confidential waste
Assist with ordering vehicles and related paperwork
Assist with ensuring all accounts are administered within service levels of the individual contracts meeting both the needs of the customer and business
To liaise with the operational teams to ensure that the individual contractual service levels are being met and bringing any shortfall to the attention of the Customer Service Manager
Provide excellent customer service at all times and strive to consistently exceed expectations
Where appropriate, administer new vehicles received from Manufacturer for delivery, together with relevant paperwork
Assist with ensuring all aspects of invoicing for each contract are administered accurately and within agreed timescales
Day to day filing for all accounts
Requirements and prospects
This position would be suited to someone who is confident speaking to people, have a good attention for detail, enjoy problem-solving and working as part of a team
Enthusiastic individual with strong telephone/communication skills, good IT capabilities and a real people person with the ability to work as part of a team in a fast paced environment
GCSE’s or equivalent passes are preferred but not essential as Functional Skills in Maths and English will be completed.
As an expanding business we have plenty of opportunities in advancement, whether that be further training or a position within one of our teams.
Things to consider
The Current National Minimum Wage (ANMW) rate for apprentices is £3.70 per hour. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. After the 1st April 2018 the minimum wage rates are £5.90 an hour for 18-20 year olds and £7.38 for anyone aged 21 to 24 years old and £7.83 for 25 and over.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).
About the employer
SMH Fleet Solutions is a well-established, independently owned and growing business specialising in the field of vehicle logistics and fleet management working on behalf of a range of vehicle manufacturers, dealerships and leasing companies. We are a market leader in our field and proud of our reputation for excellent service.
SMH Fleet Solutions Ltd
Church Lane Norton
PARAGON SKILLS have the ENERGY & EXPERIENCE to give you the EDGE in kick starting your career. Our Learning and Development Coaches will deliver outstanding teaching and learning to help ENERGISE you to complete your apprenticeship training and leave you confident to EXECUTE tasks to the highest standard.
Paragon will provide the training for this apprenticeship within your company’;s site therefore there is no need for you to attend an outside training facility at any time.
On completion of this apprenticeship you will receive:
Diploma Level 2 in Business & Administration
Functional Skills in Maths, English & ICT Employment (if required)
Rights & Responsibilities
Personal Learning & Thinking Skills.
Applications for this apprenticeship are being processed by Paragon Skills For Industry
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