Business & Administration Apprentice 89054 89054
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We are a growing office team with strong and clear routes for development. Customers will be contacting the administration team via email, telephone and live chat throughout the working day, and so the team are expected to work together to ensure student enquiries are dealt with efficiently and effectively, while carrying out other tasks for the effective running of day to day requirements. For the right staff we provide thorough training to ensure you can confidently carry out your role to the best standard, and will work with you to ensure you progress to greater responsibility within the team, if desired. From answering the telephone, processing and sending mail, working on social media, to team meetings and more, there is a range of tasks to learn and perform.
Possible Start Date: 31/10/2018
Programme Duration: 18 months
Wages P/WGBP 180.00
Hours P/W 40.00
Employer MDWG Limited
Employment TypeFull-TimeClosing Date
Detailed Job Description
As a Business & Administration Apprentice you will be part of the main support network in the office.
Your daily duties will include:
Handling incoming enquiries via telephone, email and LiveChat
Directing calls to members of staff
Processing new customer registrations
Providing customer support and exceptional customer service
Having good product knowledge
Administration as appropriate
Social media enquiries and relations
Any other reasonable office based tasks
Requirements and Prospects
GCSEs A* – C in English and Maths
Professional Email/Business Communication
Word, Powerpoint, Excel Literate
Good eye for detail
Can progress onto the Level 4 Business Administration qualification, or stay on with us as a full time employee. Administrator à Team Leader, Supervisor to Office Management
Paragon Skills are one of the leading training providers in the country. We have the ENERGY & EXPERIENCE to give you the EDGE in kick starting your career. Our Personal Tutors will deliver outstanding teaching and learning to help ENERGISE you to complete your apprenticeship training and leave you confident to EXECUTE tasks to the highest standard.
With this apprenticeship you will complete the following qualifications: Level 3 Diploma in Business & Administration, Functional Skills in Maths, English & ICT, Employment Rights and Responsibilities, Personal Learning & Thinking Skills.
All training will be delivered in the work place with no requirement for day release to college. You will be mentored by experienced members of staff while developing your skills to a nationally recognised industry standard.
Between Monday – Friday 9.30 – 5pm
Paragon Skills – Learning Provider
Paragon Skills is one of the top 10 national training providers in the UK. We currently hold a Grade 2 “Good” Ofsted rating and are on a journey to Outstanding. We deliver Apprenticeships and a complimentary range of accredited work based programmes of learning for the services, Marine and automotive sectors. 97% of our apprentices would recommend us to a friend.
Paragon Skills currently inspires over 3000 learners and supports 1500 employers in achieving their goals
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