13/09/2018 QA integration Heathrow UB7 0EW

Business Administrator Apprentice – Heathrow (UB7) – 16311

  • Sector: business, business admin law
  • Location: Heathrow
  • Salary: 11407.76
  • Level: 1
Business Administrator Apprentice – Heathrow (UB7) – 16311

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Employer description

My client is a UK based systems integrator experienced in wireless communications and ICT projects. Their wide range of expert consultants, architects, designers, engineers and project managers, enable them to deliver a broad range of solutions and services to their customers; from meeting specific needs in key business areas to providing total solutions on a managed service basis. They are trusted and relied upon to support critical infrastructure.

Job overview / purpose

My client is currently seeking an ambitious individual to become a part of their organisation and to complete a Business Administrator Level 3 apprenticeship with QA.

The successful candidate will be provided with the responsibility to perform a variety of administrative tasks to support the Operations team.

The ideal candidate will be able to work to deadlines and enjoy working to a specific process. You will report into the Bid Manager and will be responsible for…

  • The running of day-to-day Office & Facilities Management within (but not exclusive to) the Heathrow office.
  • Assisting management with various administration roles
  • Assisting the Sales team with raising Request for Service Tickets (RFSS), billing transfer and quotes.

This is a great opportunity for an enthusiastic individual that wishes to pursue a career in business and to work for a well-established company.

Main responsibilities

Assisting with office and facilities management, including but not limited to:

  • Answering the main telephone
  • Filing (electronic and hard copy)
  • Assisting with basic facilities management including maintenance requests
  • Assisting with fleet management including ensuring vehicles are maintained, monthly check sheets are collected etc.
  • Ordering stationery/water/other basic office supply needs (raising purchase orders and sending on)
  • Raising purchase orders for the Operations department and within projects where necessary
  • Management of Heathrow office petty cash (overseen by Bid Manager)
  • Assist with the compliance of statutory legislation and compliance of our standards for Safety, Health, Environment and Quality within the business.
  • Travel and hotel booking as necessary
  • Liaising with cleaners
  • Arranging internal events (e.g. Christmas party)

Assisting the Sales team with:

  • Raising request for service tickets
  • Creating quote and proposal documentation
  • Liaising with finance and sales to ensure invoicing is accurate and timely
  • Project administration including data entry and some reporting
  • Dealing with customer enquiries by e-mail and over the phone

Desired qualities

Some of the key qualities that my client is looking for in a candidate are:

  • Excellent communication skills
  • Excellent written English skills
  • IT literate with a good working knowledge of MS Office
  • Articulate, confident with a keen eye for attention to detail
  • A keen interest to learn how an organisation operates
  • A good work ethic
  • Commitment, determination and enthusiasm

Desired qualification

  • A minimum of 5 GCSE, with 3 GCSEs (or equivalent) at grades A-C in any subject
  • In addition to GCSE English and Maths (or equivalent) at grade D or above.

Working week

37.5 hours per week (7.5 hours per day)

5 days per week


£10,000 – £11,400 per annum


  • Holidays
  • Pension
  • Life insurance policy

Important Information

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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