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Business Coordination Apprentice

  • Location: London
  • Salary: 10400
  • Level: 3
14/08/2019 LDN Apprenticeships London EC3V 0AT

Business Coordination Apprentice

  • Sector: business admin law
  • Location: London
  • Salary: 10400
  • Level: 3
Business Coordination Apprentice
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Tempest Recoursing hopes to be the agency of choice in education and socialwork recruitment, recognised and respected for our outstanding service, by clients and candidates alike.Their business is driven by collective growth rather than profit. They build people – their employees and candidates – and those people build our business. They dont have shareholders, so their responsibility is 100% focused onstaff, customers and on the children and families who ultimately benefit from their service.

Providing temporary staffing solutions to social work and education sectors is an important part of Tempest Resourcing. More and more of clients are using their reliable temporary staffing solution to ensure the smooth running of their organisation.

You will have the opportunity to learn Digital Skills to fulfil the requirements of the role.

The role involves coordinating with candidates and internal departments to ensure the swift and effective management of working candidates placements.

Role and Responsibilities:

  • To provide a customer-focused, professional, first point of contact service to candidates.
  • To handle all booking and payroll queries and investigate, resolve or escalate to the appropriate manager if necessary.
  • Ensuring all information and data is handled in accordance with data protection procedures and relevant databases and records are kept up to date.
  • Timesheet entry into client systems.

You will learn the required Digital Client Services skills including:

  • Work with the CRM and other databases.
  • IT tools, such as MS Excel, & presentation software to collect, analyse and communicate customer data to improve the effectiveness of the business.
  • use communication tools including email, CRM systems & databases, to gather & share customer information to manage & develop customer relationships.
  • Customer relationships require an understanding of business processes using digital skills.

All you need is EEWAP – Energy, Enthusiasm, Willingness to Learn, Ability to Take Feedback and Propensity to Take Action.

You’ll also need to pass a face to face screening interview with our Employer Partnerships team (don’t worry, we’re a friendly bunch) and sit initial assessments in Maths and English.

All you need is EEWAP which is: 

ENERGY 

ENTHUSIASM 

WILLINGNESS TO LEARN 

ABILITY TO TAKE FEEDBACK

PROPENSITY TO TAKE ACTION

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