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Client Services Apprentice (Id:108650)

  • Location: Bournemouth
  • Salary: 9490
  • Level: 3
12/10/2019 Paragon Skills Bournemouth BH14NB

Client Services Apprentice (Id:108650)

  • Sector: business admin law
  • Location: Bournemouth
  • Salary: 9490
  • Level: 3
Client Services Apprentice (Id:108650)
Apply Now

Employer: Paragon Skills

Location: Bournemouth

Wage: £182.50 Per Week

Hours: 36.50 Per Week

Vacancy Description

This is a fantastic opportunity to gain a Business Administration Level 3 qualification whilst starting your career with the Client Services Team of Paragon Skills.

We have an exciting opportunity for an apprentice to join our Client Services Team based in Bournemouth. Using your can-do attitude and strong organisational skills, you will provide essential support to the Client Services and Marketing teams. You will deal with incoming queries, providing an exceptional service to our clients, learners and internal colleagues. You will also be required to write and proof read content for our website and social media.

  • Provide administrative support to the Marketing and Client Services teams.
  • Create reports and analyse data where required.
  • Assist the Marketing Team in preparing and delivering regular marketing campaigns.
  • Assist with organising client and learner facing events.
  • Understand our client and learner facing teams’ requirements and send necessary documents to them in a timely manner.
  • Write and proof read content for our website, social media and marketing collateral.
  • Undertake regular audits of marketing material • Deal with any incoming queries to the Client Services and Marketing teams
  • Keep CRM systems up to date.
  • Support the Client Services Coordinator with the on-boarding of larger client projects.
  • Support the Client Services Coordinator with the Apprenticeship vacancy matching service.
  • Promote and safeguard the welfare of children and young people you are responsible for or come into contact with.
  • Provide Information, Advice and Guidance to all clients that enables them to make informed decisions to meet their goals and objectives.
  • Be vigilant and act on welfare issues raised by learners and report any disclosures of abuse immediately to the Designated Safeguarding Office
  • Salary is £9,500

Qualifications Required

  • GCSE English and Maths grade A-C or equivalent.
  • Successful completion of a Level 2 Apprenticeship/ A-Levels or equivalent.

Skills Required

  • Must be competent in Microsoft Office
  • Creative interest in IT and technology
  • Good communication skills
  • High level of numeracy and literacy
  • The ability to learn new systems quickly
  • Previous experience working within an administration role
  • Experience working with a team
  • The ability to liaise with colleagues at all levels

Duration
12 months

Training Provided

Paragon Skills are proud to be one of the UK’s leading Apprenticeship providers.

Their passionate, energetic people deliver an outstanding experience every day to their learners.

Your training will be provided in-house by one of our own Personal Tutors within your normal place of work.

On completion of this apprenticeship you will receive:

  • Diploma Level 3 in Business Administration
  • Functional Skills in Maths, English & ICT Employment (if required)
  • Rights & Responsibilities
  • Personal Learning & Thinking Skills
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