20/03/2020 Co-op Apprenticeship 2020-03-31T00:00:00+00:00 Nationwide Nationwide
GBP £8.38 p/h or £9.08 p/h in London

Customer Assistant

  • Sector: consumer goods fmcg, customer service, graduate opportunities, retail, retail buying merchandising
  • Location: Nationwide
  • Salary: £8.38 p/h or £9.08 p/h in London
Customer Assistant

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£8.38 p/h or £9.08 p/h in London

Part-time & Full-time
Temporary & Permanent


As a Co-op customer assistant, you’ll be part of a business that’s truly different. We’re owned by our members. We’re passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It’s not just talk. It’s what we do.


What you’ll do as a Customer Assistant

There’s lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks:

• providing friendly, considerate customer service (and really getting to know customers)
• preparing and presenting our products, including from the bakery
• keeping the store well stocked and looking good
• thinking on your feet if there’s an issue or problem to solve
• promoting Co-op membership, and the local projects we support


Who can be a Customer Assistant at Co-op?

We’re not looking for any specific experience or qualifications – we provide full training. It’s your personality, skills, motivation and values that matter. You’ll need to show us:

• a real passion for customer service
• great communication and listening skills
• the ability to work well in a team, and achieve team and individual goals
• an enthusiastic approach and willingness to support your colleagues when the store gets busier
• the flexibility to work a range of shifts to support the opening times of the store


Why Co-op?

Teamwork is a big part of the job. You’ll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including:

• a competitive pay rate (with an increase after 6 months for those in permanent roles)
• premium rates for hours worked before 6am or after 10pm (and on Boxing Day/Good Friday/Easter Sunday)
• flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts
• 10% discounts on all food products, including 20% on own brand at payday weekend
• discounts on other Co-op products and services
• pension with up to 10% employer contributions

To apply for a temp roles please visit your nearest store and ask to speak to the store manager. You can search for your nearest store here.

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