Customer Service Apprentice
Customer Service Apprentice VAC91078929
Fantastic Opportunity to start your Customer Service Apprenticeship in a varied role in a commercial environment.
This apprenticeship requires you to apply through the employer’s website.
Monday to Friday 37.5 Hours Per Week
Total hours per week: 37.50
Possible start date
03 Sep 2018
Intermediate Level Apprenticeship
The Apprentice will spend several weeks in each department that assists in running a shopping centre.
Marketing, Business Support, Environmental Services, Customer Services, Health and Safety to name a few.
Duties will involve –
Assisting with external feedback on the shopping centre
Liaising with customers
Taking queries by phone and e-mail
Promoting the shopping centre by social media
General duties to support the back of house team in the shopping centre.
Monday to Friday 9am – 5pm however there may be times when flexibility is needed.
Requirements and prospects
Good communication skills and reliable.
Someone who understands how important customer service is in any role they take on. Someone prepared to take on a range of duties and have some fun while at work.
GCSE’s passes are preferred but not essential as Functional Skills in maths and English will be completed.
Guaranteed a full time job at the end of the two years.
About the employer
With shopping centres in both the UK and Spain, across some of the very best locations, we deliver 400 million shopper visits a year.
PARAGON SKILLS have the ENERGY & EXPERIENCE to give you the EDGE in starting your career. Our Learning and Development Coaches will deliver outstanding teaching and learning to help ENERGISE you to complete your apprenticeship training and leave you confident to EXECUTE tasks to the highest standard.
Paragon will provide the training for this apprenticeship within your company’s site therefore there is no need for you to attend an outside training facility at any time.
On completion of this apprenticeship you will receive:
Diploma Level 2 in Customer Service
Functional Skills in Mathematics, English & ICT (if required)
Employment Rights & Responsibilities
Personal Learning & Thinking Skills
Applications for this apprenticeship are being processed by Paragon Skills For Industry
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