16/08/2019 Juniper Training Walsall WS2 8LP

Customer Service Apprentice VAC001567803

  • Sector: customer service
  • Location: Walsall
  • Salary: ‭6,084‬
  • Level: 2
  • Reference: VAC001567803
Customer Service Apprentice

This listing has expired

Apprenticeship summary

Duties to include:

  • Working in a busy family run restaurant, you will be taking payments for goods and services
  • Taking customer orders via the telephone and face to face, keeping stock levels at maximum
  • Making customers aware of special offers and promotions
  • Supporting the high standards of hygiene within the business
  • Dealing with any customer issues

Requirements and prospects

Desired skills

  • Cash handling skills
  • Able to follow instructions
  • Team worker

Personal qualities

  • Honest
  • Reliable
  • High standard of personal hygiene
  • Punctual
  • Team Player

Desired qualifications

  • Math and English GCSE or equivalent grade C (4) or above
  • Functional skill equivalent
  • Food hygiene certificate

Future prospects

Employment once full completion of the apprenticeship

Things to consider

  • This role will require you to be active for all of your shift
  • You will be working in a food establishment and high standards of personal hygiene must be maintained at all times
  • Are you able to commute at the times stated?
  • As the shift pattern is a late finish, are you able to get home at this time?

Training provider

  • Customer Service Practitioner Level 2
  • Effective communication
  • Delivering service excellence through teamwork
  • Cash handling
  • Special offers and promotions
  • Listening actively to customers
  • How to deal with customers appropriately and resolve any issues should they arise

Apprenticeship standard
Customer service practitioner

Training provider
JUNIPER TRAINING LIMITED

Applications for this apprenticeship are being processed by Juniper Training Ltd

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