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Customer Service apprenticeship

  • Location: Birmingham
  • Salary: 160
  • Level: 2
04/11/2018 Aspiration Training Birmingham B15 1AU

Customer Service apprenticeship

  • Sector: customer service
  • Location: Birmingham
  • Salary: 160
  • Level: 2
Customer Service apprenticeship
Apply Now

PHC Solutions are a highly experienced and knowledgeable team of specialist recruitment consultants working for you primarily within the health and social care sector, with a commitment to professionalism in the industry.

PHC specialise in supplying managers up to director level, registered nurses, healthcare assistants, support workers and trained care staff for nursing and residential homes, hospitals in both the private sector and the NHS.

PHC Solutions are looking for customer service apprentices to join a highly and experienced team of specialist recruitment consultants.

PHC specialise in supplying managers up to director level, registered nurses, healthcare assistants, support workers and trained care staff for nursing and residential homes, hospitals in both the private sector and the NHS.

As a customer service apprentice, you will have the following duties:

  • delivering customer service to their customers/clients.
  • dealing with inbound and outbound telephone calls and dealing with any queries.
  • working through a database of clients to contact
  • general office duties
  • resourcing and recruiting candidates for the consultants to interview
  • trained up to become recruitment consultants in the future

PLEASE NOTE: 

PHC Solutions are looking to have the successful apprentices start immediately. This vacancy will close as soon as the successful candidates have been chosen.

  • GCSE A*-C in Maths, English and ICT or equivalent
  • Outgoing personality
  • Commitment to a pathway of learning in a vocational setting
  • Willingness to work as part of a team
  • Be able to work using own initiative
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