15/09/2018 Paragon Skills Reading RG1 7QF

Customer Service Apprenticeship VAC91081000

  • Sector: customer service
  • Location: Reading
  • Salary: 13.013
  • Level: 2
  • Reference: VAC91081000
Customer Service Apprenticeship

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Calling all customer service orientated individuals – Reading Business Centre have a fantastic opportunity for you to complete a customer service apprenticeship with their developing and valued team. Interested? Apply for the role today!

Apprenticeship summary
Weekly wage

Working week
Monday to Friday

Total hours per week: 35.00

Apprenticeship duration
12 months

Apprenticeship level

Intermediate Level Apprenticeship

Reference number

1 available

While completing your Level 2 Customer Service Apprenticeship with Reading Business Centre, and your training delivered by Paragon Skills, your day to day duties will include, but are not limited to:

Opening and manning reception
Dealing with enquires via telephone and email
Assisting in marketing developments on the website and social media
Ensuring building standards are of highest standards at all time
Reporting any issues to other teams in the company
Arranging meetings and appointments with clients
The working week is Monday to Friday and will consist of 35 hours per week.

The interview process will consist of a Skype interview first and a face to face interview to follow if successful.

Application Process:

APPLY – via GetMyFirstJob using the link above. Please upload your CV to your profile
PHONE – We will call you to discuss your application and CV.
EMPLOYER – we will send suitable CVs to the employer for consideration
INTERVIEW – if you are selected for interview we will contact you to arrange a date and time
Requirements and prospects
Desired skills
Good phone manner
Strong communication skills
Personal qualities
Able to use Initiative
Desired qualifications
There are no prior qualifications required for this role.

Future prospects
Upon successful completion of the apprenticeship, the successful candidate may be offered a full time position.

About the employer
A serviced office, with meeting and training rooms, and boardrooms, for daily or monthly hire. We are based in Reading town centre with great views from the 8th floor.
Reading Business Centre

Foutain House

2 Queens Walk



Training provider
Paragon Skills are one of the leading training providers in the country. We have the ENERGY & EXPERIENCE to give you the EDGE in kick starting your career. Our Personal Tutors will deliver outstanding teaching and learning to help ENERGISE you to complete your apprenticeship training and leave you confident to EXECUTE tasks to the highest standard. With this apprenticeship you will complete the following qualifications:

Level 2 Diploma in Customer Service
Functional Skills in Mathematics & English
Employment Rights and Responsibilities
Personal Learning & Thinking Skills
All training will be delivered in the work place with no requirement for day release to college. You will be mentored by experienced members of staff while developing your skills to a nationally recognised industry standard.

Apprenticeship standard
Customer service practitioner

Training provider

Applications for this apprenticeship are being processed by Paragon Skills For Industry

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