Customer Service Support Apprentice jvid=15629
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Customer Service Support Apprentice
As a leading Office Supplies company specialising in the supply of Office Stationery, Office Furniture, Managed Print solutions, Archiving and Storage, we need to strengthen our Customer Service Team who currently deal with Sales Order Processing, Client Liaison, Quotation Preparation, Report Generation and General Enquiries.
An exciting opportunity has presented itself for a Customer Service professional to join a well-established Office Supplies company in the Arundel area.
Your duties will include;
•Answering incoming telephone calls
•Dealing with customer queries
•Placing customer orders
•Supporting our sales team with the generation and preparation of reports and customer facing reviews.
•The use of internal systems and procedures
As an Apprentice you will be included on a Business Administration Qualification, this will involve a Vocational Learning Advisor who will visit you on a regular basis, to deliver the training and coach the Apprentice and will be observing whilst you work.
No. of positions
37.5 hours per week, Mon-Fri 9am-5.30pm
European Office Products plc
Application submitted date
Application closing date
Anticipated job start date
On going training & development potentially leading to a permanent position for the right candidate. This is an excellent opportunity to undertake a Business Administration Qualification with an Award Winning Learning Provider.
Previous customer service experience is preferable but not essential. A knowledge of Microsoft Excel would be useful and we operate a bespoke Order Processing System for which full training would be given.
The applicant should be able to demonstrate that they are numerate and literate and have a good telephone manner, they will also be confident, personable, friendly and reliable.
English and Maths grade C and above desirable but not essential.
We work in a comfortable open plan environment and encourage team comradely with the ultimate aim of offering our clients the highest levels of friendly customer service.
The business is close to good transport links and only a 20 minute walk away from Ford train station. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. You will be contacted shortly by your Apprentice Recruitment Advisor to discuss your application for this Apprenticeship; if they can’t get hold of you they will text you their contact details.
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