Customer Services & Support Graduate 10369216

  • Sector: customer service, graduate opportunities
  • Location: Filton
  • Salary: 15,150
Customer Services & Support Graduate 10369216

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Airbus is a global leader in aeronautics, space and related services. In 2016, it generated revenues of € 67 billion and employed a workforce of
around 134,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European
leader providing tanker, combat, transport and mission aircraft, as well as Europe’s number one space enterprise and the world’s second largest
space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Our people work with passion and
determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other’s expertise and
experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary – on the ground, in the sky and in
space.
Description of the job
Start date: 2nd July 2018
Duration: 12 months
Salary: £15,150
Looking for an Internship with a leading aircraft manufacturer? Interested in working for a multi-billion euro, globally based
organisation? An Internship with Airbus will give you the opportunity to contribute to our day-to-day business; developing the
most modern and comprehensive family of airliners on the market.
To stay on top, Airbus Group recognises the importance of supporting high-achieving and talented undergraduates. We do this
through offering challenging Internship opportunities during which your skills and potential are fully maximised.
Our Internships give a unique insight into potential career paths within Airbus Group. They are designed so that you can put your
theoretical knowledge into practice and gain crucial industry experience. The skills and knowledge you gain will improve your
chances of a future role within the Airbus Group and should benefit your future studies.
The maintenance engineer specialists have regular contact with the airlines and aviation authorities worldwide. These specialists
answer technical customer queries to support our customer airline fleets.
In this role you will manage customer queries from operators, which involves producing and presenting technical documents to
the airline and authorities. You will also investigate the role and requirements applicable to maintenance programmes
engineering for Landing Gear, Structures and Systems.
Tasks
Learn how Airbus maintenance and engineering programs operate within the Airbus organisation.
Work directly with the maintenance engineering specialists on a variety of projects concerning maintenance of Landing Gear,
Fuel Systems and Wing Structure.
Develop an understanding of aircraft maintenance and the relationships with the aviation regulations.
Understand the challenges of meeting customer requirements via answering queries.
Undertake project activities – looking at future development projects.
Skills
You must be an undergraduate for the whole duration of the placement, studying towards an engineering degree, preferably in
Aerospace/Aeronautical or Mechanical Engineering.
Essential:
– An understanding of aircraft systems and structure
– Competent user of the basic Microsoft Office programmes
– Excellent Interpersonal skills
Preferred:
– Basic knowledge of MSG3 would be an advantage
Contact
Please let us know if you need us to make any adjustments to allow you to access and participate fully in the recruitment
process. Examples of this may include (but is not exclusive to) accessible facilities; additional time for written exercises; auxiliary
aids; room layout; dietary requirements etc.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications
irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

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