Estate Service Officer Apprenticeship
Estate Service Officer Apprenticeship VAC-01171
You will receive training and support to enable you perform all aspects of the Estate Service Officer role which includes inspecting blocks of flats, communal areas, play sites, parking sites and garages ensuring they are maintained in a safe, clean and tidy condition. This will involve speaking to tenants/leaseholders regarding the correct disposal of black bags and bulk items with a view to re-educate those who are not disposing of these items in the correct way. Whilst dealing with estate based issues you will Estate Service Officers listen to residents, gain an understanding of the situation / circumstances, react to the problem appropriately and when necessary challenge resident behaviour.
This is a varied and challenging role that involves dealing with a wide section of the local community and other external agencies such as the police as well as putting you in close contact with numerous departments within Portsmouth City Council, so your ability to work in partnership with others will be paramount.
This is not an office based role. Estate Service Officers routinely carry out minor repairs to housing communal areas, such as changing light bulbs which require the use of ladders. You will also need to be able to walk up several flights of stairs, move refuse bins and access bins to investigate waste.
One of our Estate Services Officers had this to say about their role
“An ESO’s role gives me a wide and diverse set of skills to progress within Social Housing and is a good stepping stone for future development. I enjoy meeting and supporting our residents, I like making a difference and seeing a job through to the end.”
Position Type: Apprenticeship
Sector: Cleaning and Facilities
Working Week: 37
Weekly Wage: £294.00
Application Deadline: 29-11-2018
Possible Start Date: 05-12-2018
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