Facilities Officer Apprenticeship

  • Sector: sport fitness
  • Location: Dorking
  • Salary: 10920
  • Level: 2
Facilities Officer Apprenticeship

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Surrey FA are looking for enthusiastic and energetic candidates to work towards their Leisure Operations Level 2 and be part of a friendly team to provide a fun, safe and quality experience for all of our customers.

The Job role will involve:

• Act as first contact for all facility visitors, dealing with personal and telephone bookings and enquiries. Relaying messages where applicable.

• Manage and oversee the user database and bookings system to allocate pitch and changing room usage and ensure appropriate application of the pricing policy.

• Cash handling, security of money, completion of cash up sheets and preparing money for banking.

• Ensure the smooth running of the facility during its opening hours.

• Assist the Facilities Manager as required in the marketing of the facilities to help promote user growth.

• Set up and take down of equipment as required.

• Ensure the safety and behaviour of users is controlled to prevent injury, misuse and damage to the facilities.

• Provide first-aid cover, and ensuring that the appropriate documentation is completed.

• Carry out routine building checks and completion of relevant documentation.

• Assist with secondary sale opportunities

• Carry out general cleaning duties of the facility, including changing rooms, toilets, reception and external areas to ensure the facilities is maintained to a high standard.

• Ensure the facility meets health and safety legislations.

• Undertake all tasks according to the Health and Safety guidelines.

• Work alongside the Football Development Team to maximise usage of the 3G pitch

• Site Security including opening/closing the facility and issue of keys.

• Ensure appropriate uniform is worn at all times.

• Attend and maintain any relevant training/qualifications as requested by Surrey FA.

• Work and adhere to all policies and procedures relating to the facilities operation.

• Any other duties as directed by the Facilities Manager

Customer Experience

• Drive passion for the overall standards and appearance of the facilities at all times
• Be an advocate of the County, ensuring compliance with policies, procedures and brand standards
• Deliver great first impressions and consistently deliver excellent customer service
• Build relationships with new and existing partners to provide services for the delivery of third party events, sporting or non-sporting

Interviews will take place on the 4th of January.

Location: Dorking

Position Type: Apprenticeship

Sector: Fitness and Active Leisure

Working Week : 35 hours inc. evenings and weekends

Weekly Wage : £210.00

Application Deadline: 05-02-2018

Possible Start Date : 12-02-2018

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