24/12/2017 Arch Apprentices London W2 2ET

Fleetway – Apprentice Help Desk Technician

  • Sector: i t telecoms
  • Location: London
  • Salary: 12000-14000
Fleetway – Apprentice Help Desk Technician

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Apprentice Help Desk Technician at Fleetway Travel in Marble Arch
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Job Description
As an Infrastructure Apprentice, you will provide support to internal and external customers, helping company productivity through technology by using tools to problem solve and troubleshoot non-routine problems. You may also be providing invaluable support in setting up employees on systems when needed. You will need to be flexible enough to adapt to their role to meet the changing needs of the company.

About the company:

Fleetway is a multi-award winning travel company specialising in sourcing bespoke holidays at unbeatable prices. At Fleetway, our mission is to open up the world to every person – to allow you to discover the world for less.

What you’ll be doing:

Asset Management
Call handling
Problem solving
Remote telephone support
Account creation
Hardware and software installations
You’ll be great for this role if:

Keen to learn and IT savvy
Analytical and problem-solving skills
Ability to work independently and to take responsibility
Ability to communicate effectively in a variety of situations

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