Front of House Team Member (Id:101308)
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Employer: Origin Fine Foods
Wage: £135.00 Per Week
Hours: 30.00 Per Week
An exciting opportunity to earn a wage while gaining a City and Guilds qualification for a cafedeli inspired by Yorkshire produce who regularly host bistro evenings. Both owners have previously undertaken apprenticeships and so wish to help those wanting to progress within the food industry.
•Providing excellent service to each customer to ensure satisfaction
•Building and maintaining professional relationships with regular customers
•Seating customers, making menu recommendations and answering questions
•Have, or be prepared to build, a level of understanding of food allergies/intolerances
•Informing customers of ‘specials’ and upcoming events
•Help plan and execute additional events
•Taking accurate orders using an electronic POS system
•Taking card and cash payments
•Serving take-out customers
•Preparing a variety of cold and hot drinks
•Delivering food and beverages
•Completing check-backs on tables to ensure satisfaction and be able to respond to problems
•Up-selling appropriate products when appropriate
•Build up a knowledge of brands we stock
•Clearing tables and re-setting them
•Supporting the kitchen where needed
•Washing dishes and using the dishwasher
•General and deep cleaning duties
•Re-stocking shelves and fridges, ensuring stock rotation
•Help to minimise waste and promote our sustainable ethos
•High levels of communication with the team to ensure a smooth-running service
•Attend any relevant training, staff meetings and appraisals to ensure development
•Complete necessary admin/paperwork including open/close checklists, cleaning checklists, temp checks…etc
•Maintain a polite and professional attitude at all times
•Help to promote and grow the business
GCSE’s passes are preferred but not essential as Functional Skills in Maths and English will be completed.
Communication skills as well as being adept to working in a fast-paced, unpredictable environment is required.
PARAGON SKILLS have the ENERGY & EXPERIENCE to give you the EDGE in kick starting your career. Our Learning and Development Coaches will deliver outstanding teaching and learning to help ENERGISE you to complete your apprenticeship training and leave you confident to EXECUTE tasks to the highest standard.
Paragon will provide the training for this apprenticeship within your company’s site therefore there is no need for you to attend an outside training facility at any time.
On completion of this apprenticeship you will receive:
?Diploma Level 3 in Customer Service
?Functional Skills in Maths, English & ICT Employment (if required)
?Rights & Responsibilities
?Personal Learning & Thinking Skills.
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