Graduate Service Support Engineer
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Reference Code 10423059 D EN EXT 1
– Site: Airbus DS Newport
– Target Group: Graduate – UK
– Work Contract Type / Working Time: Graduate programme / Full time
– Work Experience: Not specified
– Functional Area: CUSTOMER SERVICES AND SUPPORT / Customer Engineering&Technical Support&Services
Airbus is a global leader in aeronautics, space and related services. In 2017, it generated revenues of € 67 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe’s number one space enterprise and the world’s second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other’s expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary – on the ground, in the sky and in space.
Description of the job
Start date: September 2019
Application closing date: 4th November 2018
Our UK Graduate Programme provides exceptional graduates the opportunity to master managerial and technical skills. Over the two year period it combines rotational placements with focused training and the possibility of European assignments as well as further personal development and the chance to build your professional network.
From day one, you will be assigned to a particular department and will be guided through the various placement opportunities that exist within your function, the wider business and even with customers and suppliers. This, along with training provided works to ensure you are ready and experienced enough to take the next step of your career following the programme’s conclusion.
The Graduate Support Engineer is responsible for elements within a technical and service solution. The role is to implement parts of the solution to meet a set of unambiguous requirements and will utilise alternative approaches where instructed.
The Graduate Support Engineer will operate as a team member with other technical groups, from Architects through to 1st line support on 3rd party applications.
To achieve this role, the Graduate Support Engineer must exercise the following skills:
¤ A level of competence in Networking and Communications, with exposure to other technologies, such as Software, Security and Virtualisation.
¤ Be able to interpret and produce technical documentation.
¤ Have communications skills within the department to be able to deliver a confident presentation to all levels.
¤ Ability to plan, prepare and organise a small scale implementation, over a period of several months.
¤ Ability to communicate effectively written and verbally with stakeholders at all levels, from end users to project managers, and architects. Including providing information which will support and influence the decision making process within the service management internal and external environments.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Successful candidates will be able to demonstrate the following;
– Educated to degree level in Communications/Networks/Computer Science or a related degree.
– A good level of Networking and Communications competencies/knowledge.
– Exposure to other technologies such as SW, HW and Security.
This role will be based in Newport and will receive the full Airbus Defence & Space Graduate programme benefit package including an annual Salary of £27,000, plus a welcome payment of £2,000.
Please let us know if you need us to make any adjustments. Examples of this may include (but is not exclusive to) accessible facilities; additional time for written exercises; auxiliary aids; room layout; dietary requirements etc. Any information disclosed will be treated in the strictest confidence.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
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