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Helpdesk Engineer Apprentice

  • Location: Hemel Hempstead
  • Salary: 9100
  • Level: 3
  • Reference: VAC-00161
06/02/2019 Intequal Hemel Hempstead HP3 9SR

Helpdesk Engineer Apprentice VAC-00161

  • Sector: i t telecoms
  • Location: Hemel Hempstead
  • Salary: 9100
  • Level: 3
  • Reference: VAC-00161
Helpdesk Engineer Apprentice
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Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as a Helpdesk Engineer Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.

Job Role
We are looking to recruit a Helpdesk Engineer Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
• Answering support calls from the client base and applying first line fixes where possible
• Liaising with second/third line engineers to solve more complex issues
• Checking backups daily
• Carrying out hardware maintenance for customers’ equipment
• Carrying out hardware builds for new installations
• Assisting network engineers with onsite maintenance
• Assisting with onsite installations of new equipment.

Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.

About the Company
Our client offers smart IT without the technical “bull”. Having been established over 25 years ago, they work hard to demystify IT, without resorting to jargon, helping small start-ups and large businesses alike grow faster and more efficiently. With a team of talented technicians and engineers, they offer an honest, personalised approach when it comes to accounting software, anti-virus, data backup, cloud services, email fixes, managed support services, phone systems and on-site servers.

Location: Hemel Hempstead

Position Type: Apprenticeship

Sector: Information and Communication Technology (ICT)

Working Week: 8.30am – 5.30pm, Monday to Friday

Weekly Wage: £175.00

Application Deadline: 01-03-2019

Possible Start Date: 11-03-2019

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