Helpdesk Engineer Apprenticeship – Milton Keynes

  • Sector: i t telecoms
  • Location: Milton Keynes
Helpdesk Engineer Apprenticeship – Milton Keynes

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Helpdesk Engineer
Location: Milton Keynes
Salary: Up to £7,800 per annum

The Client:
Our client is an established and expanding managed service provider who delivers services and IT systems to SME market throughout the UK.

Responsibilities:
• Resolving support calls and where necessary attending customers sites
• Provide 1st and 3rd line support to all Managed Services Customers
• Designing and implementing solutions based on Windows/VMWare/Intel Platform
• Work with other team members to implement projects
• Assist Technical Manager with the provision of knowledge and / or documentation in support of Managed Services Contracts

The Apprentice:
• A passion and good understanding of IT
• Good communication skills
• Able to identify and resolve IT issues
• Customer focused individual
• Keen to learn and develop new skills

EY
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Babcock
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