IT Apprentice VAC-02836
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Tconsult Technologies is a consultancy for managed IT & Voice services covering:
– IT systems installation and support for servers, PCs/laptops/tablets, emails, printers etc
– Networks, routers, broadband, Wifi
– Telephony and VoIP services
– Business mobile phone contracts
– many related services like backup, cloud storage and antivirus.
Clients range from startups to multi-site groups in the Home Counties and beyond. The market is fast moving and challenging, with emerging trends towards Cloud Computing and Converged Solutions.
Consulting and problem-solving skills add a further dimension, requiring expertise across multiple technologies, as well as judgment and tact in providing the right advice.
We are entering a new phase of growth and looking for ambitious individuals who have the capacity to work in a stimulating environment and to progress their career rapidly.
The work is varied, ranging from client care, processing of new orders, remote support, project installations, billing for managed services, website, sales and marketing.
The position involves supporting clients for the full range of Voice and related services.
You will carry out first line support (jointly) for existing services, manage new orders and assist with new installations. As such you will need to be comfortable with many aspects of technology.
Training will be formal and on-the-job shadowing and learning.
You will also assist quotes and proposals, website and on-line marketing. Business development is through various channels such as on-line and off-line marketing, newsletters, exhibitions, social media, etc. You will need to develop professional communication skills and a confident, outgoing manner to build relationships at all levels including decision makers. Although the key focus for this role is Voice, knowledge of IT is an integral part of the service portfolio and available for career progression.
Position Type: Apprenticeship
Working Week: Monday to Friday
Weekly Wage: £3.70
Application Deadline: 11-02-2019
Possible Start Date: 04-03-2019
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