IT Apprentice VAC-03945
This is a fantastic opportunity to work as part of a Mobile IT Support team to help assist the staff and students across the Academy Trust providing a professional, customer focused service and support. You’ll be based on the front desk where you will work with the IT help desk system to report issues, undertake general admin tasks.
This role covers a wide variety of IT areas from local and remote user issues, networking and cloud service queries. The successful Apprentices’ role will be to work with the others in the team to support the staff and students in the everyday use of IT equipment.
Duties would include:
Helping to provide 1st line support to all CMAT customers
Learning and solving projector and interactive whiteboard issues
Dealing with some administrative support, including filing, word processing and reprographics work and data input.
Have the opportunity to liaise with students, families and staff on behalf of CMAT .
Develop and help to set up new machines, swapping faulty laptops and editing user accounts
Helping to installing and configuring software, including installing computers in new IT suites
Help by configuring network devices
Have the chance to respond to urgent IT issues around the site
Ensuring that systems and software are implemented in line with the Trust’s IT policy
Due to the mobile nature of this role, Candidates must possess a full clean drivers licence and appropriate form of transport available to them; as they will be travelling around the Cambridgeshire Area to various CMAT locations.
Position Type: Apprenticeship
Working Week: Monday to Friday; 8;00am – 4:30pm
Weekly Wage: £135.00
Application Deadline: 30-09-2019
Possible Start Date: 07-10-2019
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