06/12/2018 QA integration Chatham ME4 4QU

IT Apprentice – Chatham (ME4) – 16955

  • Sector: i t telecoms
  • Location: Chatham
  • Salary: 10998
  • Level: 1
IT Apprentice  – Chatham (ME4) – 16955

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Employer description:

Our vision is of a future society that is safer, more efficient and more environmentally friendly. Our wireless Internet connectivity solutions deliver a better public transport experience for passengers and we believe this is critical to improving the economic and social quality of life for the population.

Job overview:

Following this role, you will be working towards becoming a 1st line NOC Analyst, which is based on a 24 hour shift environment, after completing the apprenticeship.

Main role / duties:

  • To help to proactively monitor all Icomera supported fleets to find issues
  • Learning to respond to issues reported by the Icomera monitoring systems
  • Managing daily tasks
  • Learning to diagnose and repair hardware, install software
  • To help maintain the local IT systems

Other duties include:

  • Assist in the proactively monitoring of fleets to find issues
  • Assist Icomera Technical Account Managers with technical support and reports
  • Helping to write instructional documents for other team members or customers
  • Carrying out remote software and firmware upgrades on customers equipment
  • Occasional site visits to test Icomera’s Wifi Systems
  • Helping maintain and upgrade internal computer equipment, under supervision

Desired qualities, skills and experiences:

  • Knowledge of Microsoft Office products
  • Knowledge of WiFi Networks and Linux is an advantage
  • Any computer knowledge is an advantage

Desired qualification requirements:

3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and Maths (or equivalents) at grade D or above.

Working week:

5 days per week,

9am – 5:30pm,

37.5hrs per week [all details will be confirmed with the employer]


£11,000 per annum.

Benefits / Future prospects:

Full time employment upon completion of the apprenticeship.

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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