05/02/2019 Remit Training Kenley CR8 5NH

IT Helpdesk Engineer Apprentice VAC-02437

  • Sector: i t telecoms
  • Location: Kenley
  • Salary: 7215
  • Level: 2
  • Reference: VAC-02437
IT Helpdesk Engineer Apprentice

This listing has expired

The company would like to welcome a new apprentice to come and join their team. There is a lot of support and a long term future for the successful candidate who shows a strong commitment and a strong work ethic.

For this role you will be tasked with and work on such areas as;

– Monitoring and managing offsite data backup services
– Checking local server backups and rectify issues
– Checking proactive monitoring services and logging calls for any areas of concern. Deal with issues logged from proactive monitoring
– Dealing with administration tasks on Client Windows 2008/2012 based servers, things such as password resets, user creation and management.
– Dealing with administration tasks on Client Exchange Servers and/or Office 365 Platforms such as password resets, user creation and management.
– Tasked with dealing 1st Line Support Calls on Windows Desktops using LogMeln Pro
– Liaising with the companies clients, helpdesk engineers and Directors to update, deal with 1st Line Support Calls, including re-calls and statuses.
– General Helpdesk Duties.

INDIT

Location: Kenley

Position Type: Apprenticeship

Sector: IT

Working Week: Mon – Fri: 9am – 5:30pm

Weekly Wage: £138.75

Application Deadline: 08-03-2019

Possible Start Date: 11-03-2019

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