IT Helpdesk Engineer Apprentice
IT Helpdesk Engineer Apprentice VAC-00156
Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Helpdesk Engineer Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.
We are looking to recruit an IT Helpdesk Engineer Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
• Taking calls from customers and performing 1st line fixes where possible
• Liaising with senior engineers to ensure higher level fixes are completed within agreed client SLAs
• Running daily back-ups
• Where possible, attending off-site visits with senior engineers
• Ensuring all aspects of the apprenticeship criteria are completed.
Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.
About the Company
Since 1998, our client has designed, implemented and managed IT systems, enabling organisations that rely on IT to grow and flourish.
Their jargon-free, honest and helpful approach means that they are trusted to deliver the best and most cost-effective solutions to IT issues, and they have many clients who have been with them since the start, adding to their great reputation.
Position Type: Apprenticeship
Sector: Information and Communication Technology (ICT)
Working Week: 9am – 5.30pm, Monday to Friday (30 min. lunch break)
Weekly Wage: £200.00
Application Deadline: 01-03-2019
Possible Start Date: 11-03-2019
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