IT Helpdesk Technician Apprentice
IT Helpdesk Technician Apprentice VAC-00139
Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Helpdesk Technician Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.
We are looking to recruit an IT Helpdesk Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
• Providing remote support to resolve technical issues with the performance of the school’s ICT infrastructure
• Monitoring customer emails
• Running daily back-ups
• Working with senior staff to resolve major incidents
• Completing all aspects of the apprenticeship.
In this role you will learn all about:
• Windows Server 2016, 2012 R2 and 2012
• Hyper-V Virtualisation
• HPE Server Administration
• Active Directory and Group Policy
• Network Security
• Windows 10/8.1/7
• PC/Laptop/Tablet desktop support
• Switch Administration and Configuration
• Provision of Internet services
• Managed Wireless
• Antivirus administration
• Backup/Disaster Recovery
• Microsoft Deployment Services – WDS/MDT
• iPad administration
• Automated Remote system monitoring
• VLAN and Router Configuration
Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.
About the Company
Our client is a small company (consisting of 20 staff) that is a specialist supplier of ICT solutions to schools.
They have a reputation for outstanding customer service and the performance and value of their solutions. They are the leading supplier in their target sectors and enjoy very high customer retention rates. They have been selected to feature in the 2018 Parliamentary Review as an example of high achievement and best practice in the technology sector.
Financially strong, they have had another record year for revenue and profit due to market reputation and unique customer proposition.
Position Type: Apprenticeship
Sector: Information and Communication Technology (ICT)
Working Week: Monday to Friday, 8am – 5pm
Weekly Wage: £161.53
Application Deadline: 25-01-2019
Possible Start Date: 04-02-2019
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