IT Support Apprentice
IT Support Apprentice VAC001357605
Estio Training have an exciting new opportunity for an IT Support Apprentice with Realtime UK, a CG animation company, based in Manchester.
£8,000.00 – £12,000.00
Monday – Friday
Total hours per week: 37.50
Possible start date
30 Jul 2018
02 Feb 2018
Advanced Level Apprenticeship
The IT Support Specialist will assist the IT Manager to maintain and evolve the company’s internal network and hardware infrastructure. In addition, a specialist with the skills and desire to work on software development, may have the possibility of working on software projects. Creatives at Realtime develop high resolution imagery and animation. During project pressure points they need immediate fixes to IT issues, as these may affect not only them, but an extensive pipeline of artists. The Westby studio can be reached by public transport from both Preston and Blackpool, but a driving license and own transport is desirable.
Your duties and responsibilities in this role will consist of:
Helping to problem solve and keep existing users running at all times.
Learning to respond to Help Desk actions.
Assisting in maintaining software backup speeds and security.
Helping to identify appropriate IT investment.
Assisting in facilitating new appropriate technologies.
Helping to implement an agreed IT strategy in Westby and Manchester.
Learning production needs to minimise disruption from updates.
Assisting in maintaining information security systems.
Helping to keep records of all IT requirements, systems and processes including updates.
Requirements and prospects
A basic understanding of animation.
An interest in games.
Any relevant prior experience of IT.
An interest in cars.
A proactive ‘go getter’ with the ability to respond rapidly and deliver solutions.
Some knowledge of IT from a related school course.
A logical and organized and disciplined approach to problem solving.
Knowledge of windows applications.
A clear communicator.
Numerate and Literate.
A passion for detail.
Remains calm under pressure in a production environment.
Confident when dealing with managers and the production team.
5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)
The role offers long term security and the opportunity to progress into a permanent position.
About the employer
Realtime UK are a world class CG Animation Company that create cutting edge Marketing Trailers and Marketing Imagery. They manage a wide variety of projects in all scopes, sizes and styles – all of which are underpinned by their high quality, production values and creativity. They’ve been doing so since 1996.
Willow Farm Studios
The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.
Learners will receive ten weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience.
This apprenticeship will give you a Level 3 Infrastructure Technician Standard with training in areas such as:
Functional skills, Maths L2 and English L2
PC Fundamentals & Customer Service Skills
Business Processes & Network Fundamentals
Coding & Logic
Networking and Architecture
Some of these modules will include an option to take an examination in order to receive a professional certificate.
Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd
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