13/09/2018 QA integration Wolston CV8 3FZ

IT Support Apprentice – Wolston (CV8) – 16308

  • Sector: i t telecoms
  • Location: Wolston
  • Salary: 13000
  • Level: 1
IT Support Apprentice – Wolston (CV8) – 16308

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Employer description

Formed in 2003, my client are breaking the boundaries between technology and companies. They are an IT organisation who offer IT infrastructure, including hardware and software.

Job overview / purpose

Currently seeking an ambitious and hardworking individual for an IT Support Apprentice position based in Wolston.

Main responsibilities

  • Providing 1st line Technical Support via telephone and Troubleshooting remotely within a support team
  • Provide desktop support in Windows, PC and Server environment including configuration of Active directory / Group policy and PowerShell and other server admin roles
  • Logging calls, keeping up to date records and some customer facing documents
  • Configuration and set up of software and various pieces of IT equipment including Firewalls, routers switches, servers, NAS’s Etc.

Desired qualities

  • Good time keeping
  • Confident record keeping
  • Good Verbal and written communication skills
  • Good analytical and problem-solving skills
  • Positive attitude in demanding situations and ability to work under pressure

Desired qualification

The candidate will have at least 5 GCSE’s C grade and above, including Maths and English and will be passionate about IT and New Technology.

Working week

Monday – 08:30am – 5:30pm,

Tuesday, Wednesday and Thursday – 09:00am – 5:30pm,

Friday – 09:00am – 5:00pm


£150 – £250 per week [based on experience]

Wage is TBC, dependant on the applicant but it will be above the National Minimum.

Travel will be taken into consideration also.


You will be working amongst a lovely team in a relaxed office atmosphere – You will often be treated to a curry night and have a Murder mystery night to look forward to.

Its fab working in their team.

Important Information

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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