11/07/2018 QA integration Glasgow G22 6LJ

IT Support Engineer Apprentice – Glasgow (G22) – 15737

  • Sector: business, business admin law
  • Location: Glasgow
  • Salary: 10003.76
  • Level: 1
IT Support Engineer Apprentice – Glasgow (G22) – 15737

This listing has expired

Our client is a UK Wide business with a nationwide team of mobility consultants based in Glasgow.

In this role you will assist your IT department colleagues and Managers with desktop support, troubleshooting desktop hardware/software problems and carry out assigned projects, to support business needs. Properly document support, repair and project activities – using a helpdesk ticketing system.

Key Responsibilities:

  • 1st Line IT Support
  • Talking to users to get details of faults
  • Basic Troubleshooting for a fault and explaining these to the users
  • Install and maintain software required by users and in line with company policies
  • Testing and servicing equipment
  • Setting up new equipment and upgrading existing systems
  • Recording problems and their solutions for future reference
  • Keep abreast of developments within the IT industry
  • Perform adhoc duties as designated by the management team
  • To comply with Company rules and regulations
  • To perform duties in a cost-effective manner
  • To contribute to and maintain good customer and employee relations
  • To present a well-groomed and professional image
  • Maintain an active interest in Company developments

Required Skills:

  • Ability to show evidence of their I.T passion
  • Organisational skills
  • Ability to prioritise workload
  • Confident telephone manner
  • Team player
  • Someone willing to learn
  • Positive and enthusiastic attitude

Qualifications

You must have at least 5 National 5 grades, qualifications must include Maths and English.

Additional Information:

  • Monday – Friday
  • 9.00am – 5.00pm
  • £10000

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

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About the Provider

  • Formed in 2009, QA Apprenticeships is part of QA – the UK’s leading learning business. We are the first IT apprenticeships business rated Ofsted Outstanding. We are an award-winning provider, offering IT, developer, digital marketing, project management and business apprenticeships throughout England and Scotland. Our apprentices work with industry leaders including Atos, British Gas, BSkyB and Cisco.

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Apprenticeships

Careermap connects young people with educational institutions and businesses to make sure that young people understand exactly what choices are available to them when they leave school.

Apprenticeships are an excellent option for those leaving school to train and learn a role in a hands-on environment. Through apprenticeships, young people get the opportunity to work with experienced professionals who have a wealth of knowledge relating to their chosen scheme, so they can provide young people with support and guidance along the way while they also study towards a professional qualification.

There are a wide range of sectors that accept apprentices, including everything from health and beauty to engineering and plumbing. Careermap offers a wide choice of opportunities for young people to choose from.

How does it work?

The Careermap team recognises that the first steps in a young person’s career can be confusing, so they keep it simple from the start. Careermap ensures vacancies are being successfully filled, putting early career opportunities at young people’s fingertips. Along with their network of social media partners @CareerMapNews aims to provide the most viral content on the web for the youth market. The Careermap team thinks outside the box, using a fresh approach to inspiring and recruiting young people.

They offer thousands of exciting apprenticeships and early career vacancies every month for young people. They’ve even launched a new magazine to help young people make the right choices.

What are we saying?
Why CareerMap?
  • 1
    Careermap is the leading website for 14-19 year olds looking for a pathway into employment.
  • 2
    The careermap team recognise the first steps in a young persons career can be confusing, so we keep it simple from the off
  • 3
    We support over 70 FE Colleges and Training Providers across the UK. In March 2015 we also activated recruitment campaigns for BT, Carillion, Prudential, British Gas, RBS, Rolls-Royce, Volvo and The BBC.
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