IT Support Executive
IT Support Executive VAC001306617
Estio Training have an exciting new opportunity for an IT Support Executive with LTT Vending, a Refreshment Vending Company, based in Leeds.
8.30am – 5.30pm Monday – Friday
Total hours per week: 40.00
Possible start date
09 Aug 2018
Higher Level Apprenticeship
This is an exciting opportunity for an ambitious, hardworking individual looking to gain experience across a range of IT disciplines. Our business is built on a solid IT investment and is constantly striving to bring new technology on board to ensure that we stay at the forefront of the vending industry.This is an exciting opportunity with career development and training opportunities available.
Your duties and responsibilities in this role will consist of:
Providing second line support for internal and external helpdesk tickets.
Providing IT support to all departments across all regional offices, which may require travel.
Supporting and maintaining all IT equipment.
Working with the IT Manager to deliver projects in a timely fashion.
Working with partners to deliver solutions to IT and non-IT related challenges facing the business.
Attending/hosting team meetings.
Supporting cost reduction, efficiency, delivery and quality improvement.
Software and equipment specific IT Trainer for new starters (and employees on request).
Requirements and prospects
Networking (HP switches)
Active Directory including good understanding of managing groups and policies
Azure or equivalent
O365 (support, administer and migrate)
SQL Server (query and report writing)
Exchange (2007 and Online)
Hyper-V 2008 – 2012 and above (install/configure/support)
Wireless access points
MDM PBX Support
Planning & Organising
Analytical Skills/ Troubleshooting
ITIL or equivalent
5 GCSEs at grades A*- C or equivalent (including English Language and Maths)
Must be able to complete Level 2 Support Executive or Level 4 Network Engineer.
The role offers long term security and the opportunity to progress into a permanent position.
About the employer
Since 1960 our unique know-how has offered workplaces, leisure, healthcare, retail and educational establishments a refreshing guarantee of a wide choice of refreshment solutions backed up with a superb aftercare service. We provide our customers with operated vending services nationally, from our regional offices in Leeds, Lewes, London and Rugby.
Ltt Vending Ltd
The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.
Learners will receive ten weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience.
This apprenticeship will give you a Level 4 Network Engineer Standard with training in areas such as:
Functional skills, Maths L2 and English L2
Business Processes & Networking Fundamentals
Network Systems and Architecture
CompTIA A+ Certification (Required only if learner is not A+ certified)
Some of these modules will include an option to take an examination in order to receive a professional certificate.
Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd
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