REGISTER YOUR CV
Apply Now

IT Support Technician Apprentice

  • Location: Huddersfield
  • Salary: 7800
  • Level: 2
12/11/2019 QA integration 2019-12-10T00:00:00+00:00 Huddersfield HD9 6QZ
GBP 7800

IT Support Technician Apprentice

  • Sector: i t telecoms
  • Location: Huddersfield
  • Salary: 7800
  • Level: 2
IT Support Technician Apprentice
Apply Now

Employer description: 

We are open-source gurus! We are early pioneers in bringing open-source software into everyday business use since 2005. Indeed we were one of the very first companies to provide a dedicated professional and commercial open-source support service. 

Job overview: 

We’re looking for a Windows technical apprentice to join our growing Huddersfield team. This job requires excellent verbal and written communication skills with a strong customer service focus. We offer the opportunity to work in ground-breaking technical projects and leading-edge technologies. 

There is an excellent opportunity for career progression. 

Main responsibilities: 

  • Dealing with customers over the phone, email and remote desktop
  • Working from a ticketing system and accurately logging all work and support queries
  • Maintaining, configuring and troubleshooting Windows servers and Desktops
  • Supporting Windows Server and Desktop
  • Varying project work 

Desired skills:  

  • Asterisk knowledge, it would be a great advantage 
  • Excellent verbal and written communication skills 
  • Good technical troubleshooting skills 
  • Ability to explain technical issues in easy to understand terms over the phone and in writing Good technical troubleshooting skills 
  • A strong focus on quality 
  • Excellent written and verbal communication and interpersonal skills 
  • The ability to work well within a small team 
  • Good organisational skills 

Personal qualities: 

  • Ability to pick up new skills and apply them in the work environment
  • Be flexible in terms of working hours & conditions
  • Be honest
  • Be punctual
  • Be able to work as part of a team and also on an individual basis 

Desired qualifications: 

3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and Maths (or equivalents) at grade D or above. 

Benefits: 

  • Full time position 
  • Progression to level 4 or Degree Apprenticeship 
  • Wage increase 

Important Information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. 

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. 

Get more details

By applying for this vacancy, you agree to our Terms of Use, Acceptable Use Policy and Privacy & Cookies Policy. You agree to be contacted by employers via Careermap. You also consent to receiving marketing messages from Careermap and associated publications (Careermag, Careermap Live) and may opt out from receiving such messages by following the unsubscribe link in our messages, or as detailed in our terms.

Stop searching, be found! With the new CareerMap CV Library REGISTER YOUR CV
Stop searching and be found with the new Careermap CV Library
REGISTER YOUR CV
//