26/03/2019 Intequal Stratford-upon-Avon CV37 8NF

IT Tech Support Apprenticeship VAC-00155

  • Sector: i t telecoms
  • Location: Stratford-upon-Avon
  • Salary: 10920
  • Level: 3
  • Reference: VAC-00155
IT Tech Support Apprenticeship

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Job Role
We are looking to recruit an IT Support Apprentice in the CV37 area of Warwickshire who is a hardworking, organised individual with flexibility and a willingness to learn.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
• Providing 1st Line Tech Support
• Working on telephones systems
• Working on the domains
• Becoming a valued part of the IT Support team.
• Learning how to provide technical support.
• Assisting in customer projects and support activities as skills allow.
• Gaining on the job experience and being able to utilize the skills you have gained over the duration of your apprenticeship.
• Helping the existing staff, and the other sub-contractors partnered with, to deliver IT support services to clients.
• Learning how to handle telephone support calls as well as incoming helpdesk emails.
• Managing the helpdesk system, ensuring all calls are handled within appropriate timescales.
• Working on resolving the first line support where capable, and working with more experienced staff to help resolve more complex issues or referring to second/third line support staff where necessary.
• Updating company systems.

Location: Stratford-upon-Avon

Position Type: Apprenticeship

Sector: Information and Communication Technology (ICT)

Working Week: Mon-Fri, 9am-5pm, 40 hours per week

Weekly Wage: £210.00

Application Deadline: 22-04-2019

Possible Start Date: 01-05-2019

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About the Provider

  • With our IT Apprenticeships, we bring together motivated and fresh talent with the most exciting and energetic businesses. We deliver IT training, in partnership with Microsoft, to young people based anywhere in the country. Earn while you learn and work towards respected and recognised qualifications that will set your career in IT off in the right direction. IT Apprenticeships allow you to gain both real life experiences while you work towards earning qualifications, all the way up to degree level.

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Apprenticeships

Careermap connects young people with educational institutions and businesses to make sure that young people understand exactly what choices are available to them when they leave school.

Apprenticeships are an excellent option for those leaving school to train and learn a role in a hands-on environment. Through apprenticeships, young people get the opportunity to work with experienced professionals who have a wealth of knowledge relating to their chosen scheme, so they can provide young people with support and guidance along the way while they also study towards a professional qualification.

There are a wide range of sectors that accept apprentices, including everything from health and beauty to engineering and plumbing. Careermap offers a wide choice of opportunities for young people to choose from.

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The Careermap team recognises that the first steps in a young person’s career can be confusing, so they keep it simple from the start. Careermap ensures vacancies are being successfully filled, putting early career opportunities at young people’s fingertips. Along with their network of social media partners @CareerMapNews aims to provide the most viral content on the web for the youth market. The Careermap team thinks outside the box, using a fresh approach to inspiring and recruiting young people.

They offer thousands of exciting apprenticeships and early career vacancies every month for young people. They’ve even launched a new magazine to help young people make the right choices.

What are we saying?
Why CareerMap?
  • 1
    Careermap is the leading website for 14-19 year olds looking for a pathway into employment.
  • 2
    The careermap team recognise the first steps in a young persons career can be confusing, so we keep it simple from the off
  • 3
    We support over 70 FE Colleges and Training Providers across the UK. In March 2015 we also activated recruitment campaigns for BT, Carillion, Prudential, British Gas, RBS, Rolls-Royce, Volvo and The BBC.
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