Apply Now

IT Tech Support Apprenticeship

  • Location: Stratford-upon-Avon
  • Salary: 10920
  • Level: 3
  • Reference: VAC-00155
11/02/2019 Intequal Stratford-upon-Avon CV37 8NF

IT Tech Support Apprenticeship VAC-00155

  • Sector: i t telecoms
  • Location: Stratford-upon-Avon
  • Salary: 10920
  • Level: 3
  • Reference: VAC-00155
IT Tech Support Apprenticeship
Apply Now

Job Role
We are looking to recruit an IT Support Apprentice in the CV37 area of Warwickshire who is a hardworking, organised individual with flexibility and a willingness to learn.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
• Providing 1st Line Tech Support
• Working on telephones systems
• Working on the domains
• Becoming a valued part of the IT Support team.
• Learning how to provide technical support.
• Assisting in customer projects and support activities as skills allow.
• Gaining on the job experience and being able to utilize the skills you have gained over the duration of your apprenticeship.
• Helping the existing staff, and the other sub-contractors partnered with, to deliver IT support services to clients.
• Learning how to handle telephone support calls as well as incoming helpdesk emails.
• Managing the helpdesk system, ensuring all calls are handled within appropriate timescales.
• Working on resolving the first line support where capable, and working with more experienced staff to help resolve more complex issues or referring to second/third line support staff where necessary.
• Updating company systems.

Location: Stratford-upon-Avon

Position Type: Apprenticeship

Sector: Information and Communication Technology (ICT)

Working Week: Mon-Fri, 9am-5pm, 40 hours per week

Weekly Wage: £210.00

Application Deadline: 22-03-2019

Possible Start Date: 01-04-2019

Get more details

By applying for this vacancy you agree to our terms and conditions and privacy policy. We will never share or sell your data to any third parties and it will be handled securely at every stage of the recruitment process.

Stop searching, be found! With the new CareerMap CV Library REGISTER YOUR CV
Stop searching and be found with the new CareerMap CV Library
REGISTER YOUR CV