REGISTER YOUR CV
Apply Now

IT Technical Support Apprentice

  • Location: Southampton
  • Salary: 10000.12
  • Level: 3
  • Reference: VAC-04950
25/03/2020 Remit Training 2020-04-15T00:00:00+00:00 Southampton SO15 1GQ
GBP 10000.12

IT Technical Support Apprentice VAC-04950

  • Sector: i t telecoms
  • Location: Southampton
  • Salary: 10000.12
  • Level: 3
  • Reference: VAC-04950
IT Technical Support Apprentice
Apply Now

As IT Technical Support Apprentice with Netserve LTD you may be required to work in a variety of different ways including; on site where you will be working within the main business, directly with staff members. You could also be working remotely, where you could be staffing an IT help desk, answering calls and emails.

This would require you to resolve problems by guiding clients through programmes or you may be required to access their computers remotely and resolve the problem for them.

You could be working as part of a team within a company, or may be providing support to external business clients.

Responsibilities may vary depending on the employer but duties for this role usually include:

Support senior members by working with clients to understand details of faults
Learn how to professionally resolve faults and explain to the client the work you have carried out
Deal with any fixing and maintaining of equipment, such as printers, laptops, scanners and PCs
Assisting with system upgrades and setting up new devices
Support with the recording of problems within various CRM systems so that task histories can be reviewed
Provide an overall excellent customer service
Identify the need for system and equipment updates.

INDIT

Location: Southampton

Position Type: Apprenticeship

Sector: IT

Working Week: Monday to Friday: 9:00am – 5:00pm

Weekly Wage: £192.31

Application Deadline: 15-04-2020

Possible Start Date: 23-04-2020

Get more details

By applying for this vacancy, you agree to our Terms of Use, Acceptable Use Policy and Privacy & Cookies Policy. You agree to be contacted by employers via Careermap. You also consent to receiving marketing messages from Careermap and associated publications (Careermag, Careermap Live) and may opt out from receiving such messages by following the unsubscribe link in our messages, or as detailed in our terms.

Stop searching, be found! With the new CareerMap CV Library REGISTER YOUR CV
Stop searching and be found with the new Careermap CV Library
REGISTER YOUR CV