IT/CRM Support Apprentice
IT/CRM Support Apprentice VAC001175321
Estio Training has an exciting new opportunity for an IT & CRM Support Apprentice with A-Safe in Elland, Halifax. This is a great opportunity for a highly motivated, pro-active individual who is seeking to develop their career.
Total hours per week: 37.50
Possible start date
17 Jul 2018
Advanced Level Apprenticeship
Some of your duties and responsibilities in this role will include:
Data Steward for UK and Export sales teams – chasing opportunities that need to be closed etc.
Data cleansing and integrity issues such as de-duplication jobs and merging records
2nd line support for CRM issues emanating from the subsidiaries
1st line support for CRM issues originating in A-Safe HQ
Troubleshooting break fix issues
Escalating issues to support company, chasing tickets with Gap and Microsoft where required
Deputising for CRM Manager
Running queries and setting up views as required by CRM users
Updating training materials after changes or enhancements
User Acceptance Testing in sandbox
Setting up user accounts and permissions
Requirements and prospects
Communicate with and support colleagues, customers, and suppliers in a professional manner.
Demonstrate excellent English oral and written communication skills
Demonstrate proficiency in the use of standard applicable computing disciplines including change, configuration, problem, performance, and operational management.
5 GCSEs at grades A*- C or equivalent (including English Language and Maths)
The role offers long term security and the opportunity to progress into a permanent position.
About the employer
A-SAFE are the inventors and manufacturers of fixed, polymer safety barriers, used around the world to offer unbeatable, cost saving protection for buildings, personnel and equipment. A-SAFE products have been rolled out as best practice across the world by Nestlé, and other recent clients include Coca-Cola, BMW, 3M, Heathrow Airport, Unilever and Jaguar-Land Rover. The company was formed in Halifax in 1984 and now has offices and resellers in over 30 countries, including Germany, France, USA, Italy, Spain, Australia and in Scandinavia.
A-Safe (UK) Limited
Ainley Industrial Estate
The Estio Training IT Apprenticeship programme gives people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.
Learners will receive eleven weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience.
Training will lead to industry-recognised qualifications including:
Infrastructure Technician Standard
Outsource Training Development
Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd
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