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Level 4 IT Technician Apprentice

  • Location: Manchester
  • Salary: 15000
  • Level: 2
09/07/2019 QA integration Manchester M1 2HG

Level 4 IT Technician Apprentice

  • Sector: i t telecoms
  • Location: Manchester
  • Salary: 15000
  • Level: 2
Level 4 IT Technician Apprentice
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Employer description: 

GMI was formed in 1986 and has grown to become a well-established, successful building and construction services company with a proven track record for delivering award winning projects for an international portfolio of developers, public sector clients and blue chip companies. 

Job overview:  

You will have the opportunity to gain valuable skills, knowledge and experience whilst completing a Network Engineer Level 4 apprenticeship. 

Main role / Responsibilities: [will include but not be limited to]:

  • Provide first/second line support to the business, answering queries via email, phone or face to face 
  • Aid in patch management and hardware/software/system maintenance and upgrade 
  • Assist in the support and management of the company Office 365 environment 
  • Update the asset register and record IT kit being deployed in the business 
  • Follow the process for managing licensing and ensuring compliance is maintained 
  • Gain a sound understanding Windows OS and Microsoft Office Suite 
  • Adding new users to the domain, setting up email accounts, and business system accounts 
  • Configuring new computers for use on the network/ decommissioning old kit 
  • Take ownership of user IT and system training across the company offices and construction sites 
  • Assist in the development and implementation of new systems and procedures 
  • Source and procure IT expenditure as required 

Desired qualities, skills and knowledge:   

  • Strong written and verbal communication
  • Self-management and able to work autonomously
  • Teamwork and interpersonal skills
  • Excellent problem-solving skills
  • Ability to work under pressure
  • Dependability/reliability/responsibility
  • Prioritise work efficiently and productively
  • Manage your time well
  • Flexible
  • Ability to work under pressure
  • Ability to work to deadlines
  • Keen to learn new technologies
  • Organised 
  • Strong work ethic 

Desired qualification requirements: 

  • Minimum of 1-year IT experience 
  • Minimum of a level 3 or equivalent qualification in IT 

Working week: 

37.5hrs per week.


£15,000 per annum.

Important Information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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